Howdens Lichfield
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Britannia Enterprise Park, Prospect Drive Units 3 & 4
Lichfield, eng WS14 9UX - (154) 326-4581
Hours
Chamber Rating
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christine ryan
Purchased kitchen doors for a refurb. Becki was an absolute star. Offering advice and assistance when required and a great communicator. All products purchased are of super quality. Wouldnt hesitate to recommend.
Mar 10th, 2023 -
Matt Talks Tech
Our Kitchen was fitted on December 16th 2022 by a very respectful fitter. However the kitchen face panels that we have are too small and leaving massive gaps where you could fit TWO 2 coins in the gap. Our fitter tried moving the face panels but the gap just moves to the other side. This concludes it is the face panels are too small. We complained about this issue to Howdens on December 18th when we noticed it quite early on. Since then in early January 2023 we have provided photos and other details multiple times to Howdens. There has been over 10 emails and phones calls combined and even had some one check the problem themself too. Overall we are now Mid March 2023 and after speaking to the Lichfield manager just, she believed that this issue had been resolved by her colleague. To continue this saga, the manager has just asked me for more measurements again. This problems seems like it is never going to end. At this point I just want my money back and I will get new Face fronts from somewhere else. I don't want replacements if they are offered after this bad experience. VERY VERY Disappointed in Howdens quality and Lichfields bad customer service - avoid!
Mar 7th, 2023 -
dale leach
Top class service from start to finish, Becki is an absolute credit to you guys and went above and beyond with all her help! She could learn the lads who work in Dudley a thing or two as all 3 of them need a lesson in customer service! Thanks Lichfield branch
Jan 24th, 2023 -
Jacque Prendergast
Jan 20th, 2023 -
david ozwell
Started off okay,then had some issues with a kitchen I ordered.Survey was done wrong.Staff had no interest in sorting out problems.Manager was rude and ignorant.Then tried to invoice me for the correct items I should have had in the first place. I won't be using them again,will take my custom elsewhere.
Nov 29th, 2022
Contact Info
- (154) 326-4581
Questions & Answers
Q What is the phone number for Howdens Lichfield?
A The phone number for Howdens Lichfield is: (154) 326-4581.
Q Where is Howdens Lichfield located?
A Howdens Lichfield is located at Britannia Enterprise Park, Prospect Drive Units 3 & 4, Lichfield, eng WS14 9UX
Q What is the internet address for Howdens Lichfield?
A The website (URL) for Howdens Lichfield is: https://www.howdens.com/find-a-depot/lichfield?y_source=1_ODgxMzUwMi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
Q What days are Howdens Lichfield open?
A Howdens Lichfield is open:
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: 8:00 AM - 8:00 AM
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Q How is Howdens Lichfield rated?
A Howdens Lichfield has a 4.5 Star Rating from 24 reviewers.
Hours
Ratings and Reviews
Howdens Lichfield
Overall Rating
Overall Rating
( 24 Reviews )christine ryan on Google
Purchased kitchen doors for a refurb. Becki was an absolute star. Offering advice and assistance when required and a great communicator. All products purchased are of super quality. Wouldnt hesitate to recommend.
Matt Talks Tech on Google
Our Kitchen was fitted on December 16th 2022 by a very respectful fitter. However the kitchen face panels that we have are too small and leaving massive gaps where you could fit TWO 2 coins in the gap. Our fitter tried moving the face panels but the gap just moves to the other side. This concludes it is the face panels are too small.
We complained about this issue to Howdens on December 18th when we noticed it quite early on. Since then in early January 2023 we have provided photos and other details multiple times to Howdens. There has been over 10 emails and phones calls combined and even had some one check the problem themself too. Overall we are now Mid March 2023 and after speaking to the Lichfield manager just, she believed that this issue had been resolved by her colleague.
To continue this saga, the manager has just asked me for more measurements again. This problems seems like it is never going to end.
At this point I just want my money back and I will get new Face fronts from somewhere else. I don't want replacements if they are offered after this bad experience.
VERY VERY Disappointed in Howdens quality and Lichfields bad customer service - avoid!
dale leach on Google
Top class service from start to finish, Becki is an absolute credit to you guys and went above and beyond with all her help! She could learn the lads who work in Dudley a thing or two as all 3 of them need a lesson in customer service! Thanks Lichfield branch
Jacque Prendergast on Google
david ozwell on Google
Started off okay,then had some issues with a kitchen I ordered.Survey was done wrong.Staff had no interest in sorting out problems.Manager was rude and ignorant.Then tried to invoice me for the correct items I should have had in the first place.
I won't be using them again,will take my custom elsewhere.