Innkeeper's Collection Lichfield, Staffordshire

Apr 28th, 2023

Safety: The rooms and the establishment are secure with great alarm system operational Food & drinks: Excellent quality of food and service offered
Mar 22nd, 2023

(Translated by Google) Very bad and dirty rooms! No water pressure in the shower! The manager said it will take another seven days to fix it. Unfortunately I had almost no water for four days and it only dripped from the shower. The windows weren't tight and black mold had formed everywhere. The shower was also very dirty and the silicone joints were also moldy. The hallway in the hotel is also very dirty and everything is very dusty. The fire alarm went off all the time and the manager said the extractor hood was defective, which is why the alarm always went off. Late at night or before 7:00 am, the alarm went off all the time. I can't recommend this hotel more highly, the management doesn't care about anything, the rooms are dirty and the technical problems make it impossible to have a relaxing stay. (Original) Sehr schlechte und dreckige Zimmer! Kein Wasserdruck in der Dusche! Der Manager meinte es wird noch sieben Tage dauern bis es repariert ist. Leider hatte ich vier Tage lang fast kein Wasser und es tropfte nur aus der Dusche. Die Fenster waren nicht dicht und es hat sich berall schwarzer Schimmel gebildet. Die Dusche war ebenfalls stark verschmutzt und sie Silikonfugen waren ebenfalls verschimmelt. Auch der Flur im Hotel ist sehr dreckig und es ist alles sehr verstaubt. Stndig ging der Feueralarm los und der Manager meinte die Abzugshaube ist defekt, weshalb immer der Alarm los geht. Spt abends oder vor 07:00 Uhr frh, stndig ging der Alarm los. Ich kann dieses Hotel nicht weiter empfehlen, das Management kmmert sich um nichts, die Zimmer sind dreckig und die technischen Gebrechen machen einen entspannten Aufenthalt unmglich.
Mar 4th, 2023

Jan 14th, 2023

Welcoming reception from staff. Shown to room, which was clean and comfortable. Shower room smelled a little musty, likely due to extractor not working, but this didn't cause any issues at all. Shower itself very clean, and excellent. Bed very comfy. Breakfast great. Bar lovely, and restaurant lively in the evening (we did not dine with you, so cannot comment on food, but it looked appealing). Would defo recommend to others and would certainly return if in the area again. Thank you :)
Jan 8th, 2023