Martin's

Some further thought required for opening times please, Ive tried 3 times to Post a parcel one being 10am Saturday morning and the shop is closed
Nov 10th, 2022

Real problem with this store isnt the staff but the lack of effective local/national management by the owners who obviously dont care about their overworked and undervalued staff, dont care whether store is open or not, dont care about us long suffering and disappearing customers. If the owners did care they would parachute someone in to sort the place out, train the staff by valuing them and giving them confidence that the store has a future, ensure it is properly staffed, installing a till system that actually works properly without being bashed and making sure that the store meets the needs of its customers - thats what local convenience stores do. Enough weasel words from Martins head office - SORT THE PLACE OUT, or put us out of our misery and sell it to someone who can
Oct 5th, 2022

Please, please do something about the Manager (blonde) at Boley Park. She is rude, ignorant and will not make eye contact with customers, everything I was taught not to do when I was in the Customer Service industry! She would rather be smoking outside the store rather than be inconvenienced by customers! Then she turns them away at the Post Office counter! So uncouth, not the ideal candidate to work in a place like Lichfield! This all happens on the odd occasion that the store IS open because more often than not, it's CLOSED!!!
Aug 26th, 2022

What is wrong with some of your staff twice now I have been in and has to deal with the blonde woman who works there and she is so unhelpful ignorant,rude keeps people waiting why's she's outside smoking absolute disgrace I won't be using your shop again n
Aug 18th, 2022

It's a shame the lady in this store (blonde) is so unwelcoming in the Boley Park Mccolls store. I take it she isn't happy there and doesn't want to make people feel that they want to shop there? I amazed its still there..... Very abrupt.
Jul 20th, 2022