Nationwide Building Society

Ive been with nationwide for around 20 years banking in swadlincote Tamworth and now Lichfield as it's my hometown. I've got to be honest I have found the staff to be a little bit rude in the Lichfield branch.
Aug 24th, 2022

Tried to close an old passbook account they are unable to transfer this to a different bank so asked them to send me a cheque to my home address but thats not possible either , told to travel to Tamworth, really poor you have no cashiers so I understand your unable to give cash but you have access to peoples accounts , seems a waste of space for a glorified cash point machine
Dec 31st, 2021

What is the point of a branch where you can't pay money into your account. Total waste of space.
Sep 30th, 2021

Terrible, they can afford to open this counterless new branch ( wonder where the cash came from for that) yet the services on offer are digital banking..... That's it...... Another annoyance with nationwide is it is the only bank where you cannot deposit cash at post offices...... Sad
Sep 12th, 2021

Visited here on Tuesday morning. The building looks good on the outside, with plenty of windows to offer natural light, and it fits in fairly well with the surround shops. The inside is very modern, without feeling bland and generic, it's well lit up and has a simple layout. The lack of a cashier is a bit awkward, but the staff are happy to help you with anything you need. The staff are friendly, and the woman that greeted me at the door was happy to help. The other staff I saw while in here seemed genuinely friendly and happy. I would return here if I'm ever in Lichfield and need some help from my bank, it's a nice building, great design, and great staff.
Aug 20th, 2021