The Orient Practice

If I could give no stars I would. Have been with this practice for over 20 years and it's absolutely terrible now. Like today, needed an appointment and tried for 30 mins to call. Every time it got to the queuing system it hung up. Then had to go via 111 and they make the doctor call you. Appointments are impossible with an actual Doctor and if you do manage to see anyone it's only a nurse.
Feb 9th, 2023

Terrible service and rude doctors. I battled these people for 6 months to try and get help with my immune system disorder. Was constantly dismissed and made to feel like I was making it up. I would be hung up on why crying. Eventually I switched doctors, got properly tested, diagnose and given medicine to help. Nearly a year of my life wasted in pain because these people wouldnt listen to me. Should be closed down .
Jan 7th, 2023

It's not a GP. It's a call center. I visited the place with my 5 year old son because his ear and there was no doctor. only 3 employees to answer phone calls. their advice was to go to the hospital or pharmacy.
Nov 12th, 2022

The rudest doctor I've ever come across. I have a skin condition and asked to see a doctor in person (apparently they don't do this anymore unless you're invited in). After waiting four days for a call back, and on the phone for 2 minutes and 15 seconds the doctor prescribed me a steroid cream without seeing my skin. When I asked about another medication I was on for something else, she sighed and said she didn't have time for more than one 'issue'. She quickly swapped my other medication for something else, and when I asked questions about the new mediation she said 'I don't have time to talk about your medical history'. Isn't that what doctors are for? I tried to ask about the new medication before I decide to put it into my body, but my question apparently made me feel like I was 'harassing her for information'. Dr Meryem Kaya I don't know how you got a license.
Sep 20th, 2022

Aug 11th, 2022