Dr R Kapoor - Dr Kapoor & Partner - Leyton Healthcare

Rubbish. 35mins on the phone and they couldnt book me in. Mornings are impossible to get through, on the afternoons its too late to do a booking. Waste of building. Unfrtntly cant give no stars
Apr 23rd, 2023

Repeated prescription was late because they didnt bother to find important I call every day and nothing Kapoor becomes family business and probably very soon everyone on that practice will be a Kapoor member From reception to cleaning staff Was good place but now no one care
Apr 3rd, 2023

Mar 30th, 2023

Been with this GP all my life and I have never recieved treatment like this before, I have never had a problem with any of the doctors or nurses but that reception team needs a look at they're so rude and dismissive of your situation telling you results when they shouldn't be even looking at it, giving me attitude even though the mistake isn't my fault, speaking over me when I'm trying to explain, and just the overall tone in there voice, unbothered, thats not the first time someone has been like that towards me. I think that maybe they need to look into hiring new people that are more willing to help there patients because clearly their members of staff are too comfortable!!
Mar 3rd, 2023

The receptionists most of the time are rude and very sensitive, answering like a robots. As doctors dont want to see patience face to face any more, at least they should ring twice when you are waiting for a tel consultation more than 3 weeks. This practice make only one phone call and they feel they did fulfilled their duty, what about a sick patient on the other end. App are booked for 10 min, phone call will take only 30 sec when not answered. So they should at least called twice, give people a chance. Such a waste of time .
Jan 20th, 2023