The Walking Shop

Called into The walking shop to try on some new walking boots. As I have been walking for over ten years I decided to try a different brand of boot. The owner was so helpful and his knowledge in walking boots and explaining to me why I had to go up a size from my original size 8 to a 9 was definitely worth every penny. He measured my feet correctly and as I do a lot of up/down hill walking, tested them on the downhill ramp they are perfect . You never get this level of service when purchasing from online, and Im so glad I called in as I would of stayed in a size 8. He deserves 5* for great customer care and my little freebie Many thanks from my happy feet
Dec 16th, 2022

I recently purchased a new pair of Scarpa walking boots from here. There was a problem with them which was sorted very quickly. I asked them to arrange for another pair to have the soles replaced, which were sent off to Italy where they were repaired and sent back. They were lost in transit so Scarpa arranged for a new pair at no cost to me. As I was leaving the shop I said to Alec that if they turned up I would still pay for the repair. Well, they have been found. I now have my boots back. I cannot fault the customer service; it was perfect.
Mar 16th, 2022

I've been looking for my first proper pair of walking boots for a while. Called into The Walking Shop to have a look. Despite having other customers to help, the owner took the time to find out exactly what would be suitable for me based on my level of experience. He obviously knows his stuff. I came away with a very comfortable pair of boots and the feeling that he was more concerned with helping me find the right thing at the right price rather than just trying to sell to me. Very happy, thanks Alec.
Nov 4th, 2021

Extremely helpful, knowledgeable and friendly staff. I will definitely shop there again.
Aug 29th, 2021

Brilliant hubby bought me a pair of proper walking sandals, very knowledgeable man,
Jun 7th, 2021