Instrument Wardrobes

May 4th, 2023

10 days after purchase, I recevied an email stating that the comany is in isolvency process. Now we are trying to get our money back. I didnt shock that they are in this process since they have the most unforessional team! I have never seen such a bad customer service as instrument london. They are arrogant, rude and dont know how to speak to a customer. I didnt really cared about their attitude as long as I get my order but now I am truly regretfull. I cant belive how did I ever put order with you! I hope I can get my money back.
May 3rd, 2023

"Cease of trade". Have ordered a wardrobe for a total of 979. Was due to be delivered this weekend with a notification I'd get a call half an hour before. No call, no delivery. Went to the email to chase this to find all socials have been removed and website is now saying cease of trade. No contact details, no response to email. Spoke to the fraud team thinking this may be a fake website. They could only provide 1 mobile number to call for them and it just calls and no answer. Now a wardrobe down for me and my child. The last of my money I had for us with a lot of saving to help get us set up in our home. And down pretty much 1k.
Apr 29th, 2023

I ordered a wardrobe in october and its still not delivered. I asked for an update 2 weeks ago and heard nothing. They have had our money 6 months and no idea if they will deliver?
Apr 23rd, 2023

Had a great experience with this company. We bought few things from them already and never got disappointed. Its a very good quality furniture. Definitely recommend! Also the delivery team were great and very speedy with putting it all together. Thanks again.
Apr 18th, 2023