Mermaid Dental Care Lewes

Apr 19th, 2023

My daughter has been in agony on and off with her wisdom teeth. There's been the typical response of giving antibiotics and stalling to take the teeth out..even though we know that is the permanent solution. She was told she would need an xray but they couldn't do one for weeks but she could get one done privately sooner so they could see the problem with the wisdom tooth before deciding what action to take. She paid 80 to get the xray done and has been chasing them over for over a week to find out what they will do to resolve the problem. There is another problem though, that being the receptionists who either don't seem to be available to ever answer the phone or who are deliberately not getting back to her despite her leaving messages asking them to do so. There seems to be a complete lack of any empathy for the patient despite the website stating, 'Here at Simplybright our ethos is centred around ensuring that our patients receive the highest quality of service from when they first enter and meet our reception team to the care provided by our clinical staff.' My daughter just wants her tooth pain caused by the wisdom tooth resolved permanently...surely it can't be that impossible!
Nov 28th, 2022

Excellent! Really great dental care, Peter is fantastic at making you feel at ease and providing professional and pain free care.
Oct 24th, 2022

Awful dental practice. No care plan in place, seems like they don't care
Sep 25th, 2022

I would not recommend this dental practice. There used to be a very good dentist but sadly he left and there have been numerous changes since. My last visit as a private patient has forced me to find a new dentist!
Sep 21st, 2022