Costa Coffee

Food : 3/5 | Service : 5/5 | Atmosphere : 2/5 More
Jan 7th, 2023

Overpriced as always
Jun 20th, 2022

Moody staff who prefer to be on their phones rather than dealing with customers or clearing tables there is also a big difference in drink quality between this branch and the one over the road in the town centre
Jun 15th, 2022

Just popped in for a coffee.. staff are so blooming rude. Just queuing to order, staff walks over 'we're not doing food, we're closing in 10 minutes!' In a really angry tone how were we supposed to know that at 2.50 pm??? There are ways to say it. Headed to Nero instead.
Jun 2nd, 2022

Extremely rude staff, no customer service skills whatsoever. We was made to feel like it was an effort to take our order. I asked for the toblerone hot chocolate and was told it was no longer available which I understand it's a promotion offer but when I asked what other flavours there were the girl made out like it was a issue having to tell me them. I then asked for my hot chocolate to be made with skinny milk before I paid. I watched the other girl poor mine and someone else's from the same milk pot who hadn't asked for skinny milk as she had looked at the screen to start making the drinks whilst I was still ordering so there for I know it was made with semi -skimmed milk. I have a intolerance to milk and can only have skimmed every so often. The tables were also extremely dirty with lots of ring marks and spills from other customers where the cups had been taken but no wiping of them had been done. Staff need training in basic customer service. Definitely won't be coming back
Jan 2nd, 2023