A Touch of Glass

Positive: Professionalism Service: General door repair
Dec 13th, 2022

So the installation of a new composite front door I must say was a pretty good job, this was a few years ago. However shortly after being fitted it dropped so it needed re alignment, initially again a pretty good service. My rating comes however due to the same problem re occurring a few months ago along with a faulty door handle. After trying to get hold of this company numerous times over a couple of weeks David arranged to attend, after waiting in he was a no show, with no call as to say why contacted him again, again a promise to come and repair along with a quote for new windows. Once again a no show and no reason as to why. Tried to contact the company over the next 4-6 weeks leaving voicemails etc. No reply and no call back Eventually today 7th April 2022, a answer on the phone to be told that the hinges and lock arent covered only the frame and the glass and theres a 60 call out charge. Along with a comment of Im not sure Im gonna do that anymore And when it was pointed out he could have at least let us know this months ago or at least returned our calls. He hung up So my advice is that yes they will do a good job initially but forget aftercare/services. Absolutely useless..
Sep 5th, 2021

Friendly, professional and would recommend.
Jul 28th, 2020

I have phoned them twice and emailed them but not had a reply !
Aug 5th, 2019

They were very nice and polite but so busy they could not take on.my work.
Jul 29th, 2019