Jackmans Pharmacy

Not sure why they have a low rating Changed over to this pharmacy in March and have always been helpful, friendly and good with the prescriptions. Much better than pharmacies I have used before.
Nov 30th, 2022

This chemist is warm, friendly, helpful, clean and the service I have received is exceptional. Professional and always has my prescription ready without any hiccups. I have a hitchin surgery and I Come here as my chosen chemist because they are fantastic . I would recommend them again and again for great service.
Nov 29th, 2022

Always an excellent, friendly and helpful service, whether for repeat prescriptions, vaccinations or just some advice. I have been using this pharmacy regularly for over six years.
Nov 20th, 2022

My mum and uncle changed to this pharmacy as we are in Letchworth quite a bit so everything was going well a few months went by where they would get a message to let them know it was ready and I would pick up there medication so this time my mum never got a message to say it was ready and my uncle was running out of his medication so I popped in to them to pick them up they told me that they don't deal with Stevenage doctors even tho they have been for a few months I was told that someone had to of rather bring in the prescription from the doctors or it's been done online which we have not been doing as they has been doing it on repeat when I tryed telling them that we have not been bringing it in or doing it on line they couldn't tell me why and made out that I was lying very bad customer service
Sep 26th, 2022

Far too many mistakes with repeat prescriptions. To reduce the likelihood of yet another mistake I walked to the pharmacy and provided a list of what was needed. However, when I went to collect it was an item missing because the pharmacy hadnt ordered it. This was barely acknowledged by staff, no apology was given and I was just told to come back in 2 days time (by which time I had taken my last tablet). Its a busy pharmacy, so occasional mistakes are difficult to avoid, but frequent mistakes and never apologising when they happen is very poor customer service.
Jun 26th, 2022