EMS Lifts

My Mum was really pleased with the installation of her stairlift. The person who did the installation was very helpful and made sure she was confident to use it before he left.
Feb 16th, 2023

They have provided my mum with the worst service. All nice on the phone but can't provide a proper service, not even an emergency service. They fail to deliver on dates and SLA's Three times you let my mum down and we had to make the call to EMS to find out where the engineers were. On one of those occasions I was told that they were doing last minute training. Sorry but training for engineers iis scheduled in as with customer appointments. If you have to rearrange you phone up the customer out of courtesy
Feb 2nd, 2023

An absolutely first class service and installation. Daniel was our installer, he arrived on time he was friendly, courteous and extremely professional. He explained everything he was going to do but above all he treated my 88 year old Mother as if she was his. He was extremely patient when explaining the operation and workings of the stair lift. The install was neat, no mess and efficiently undertaken. The quality of service far exceeded expectations. Daniel is a credit to EMS and I wouldn't hesitate recommending him and EMS for any stairlift work. I should note that we changed our mind on what we wanted in terms of a stair lift and pure lift. Matt could not be more accommodating. Thank you. You have made my Mother's life so much better.
Jan 29th, 2023

Just wanted to say a huge thank you to EMS for the amazing service and help you gave in finding the right stairlift solution for my Grandma. It's a huge relief to know she's safe to go up and down the stairs as she pleases, and it has greatly improved her confidence and independence. Not only that but you were also able to provide a service plan so that if anything should ever go wrong with the stairlift that you'll be quickly on hand to fix and remediate the issue, it gives great peace of mind! Many thanks again, I shall continue to recommend your company to everyone!
Jan 19th, 2023

Very knowledgeable and willing to answer all questions and if they don't know the answer then they are happy to go and find out the answer. This is a fantastic company to deal with.
Jan 4th, 2023