Herts Careline
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Council Offices, Gernon Rd
Letchworth Garden City, eng SG6 3JF - (300) 999-2999
Hours
Chamber Rating
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Stephanie Straub
Absolutely lovely people and wonderful service.
Jun 19th, 2022 -
Kaeren Shepherd
Knowing that my Father has the Careline Service in place gives myself and the family peace of mind knowing that should he need any help its only a press of a button away
Dec 20th, 2019 -
Carole O'donnell
My 96 year old vulnerable beloved gramma with limited mobility had a care line alarm for emergency help. Her name was Margaret McKeever. In the early hours of 16 th August 2017 ,she activated her alarm due to a fire in her bedroom. The call was answered, but surprisingly the person answering the call seemed apparently unable to identify the alarm as being a fire alarm. When it finally registered, she then put my grandma ,who was on the floor in a burning room screaming, burning and begging for help ,on hold for a whole five minutes.. before returning to the phone. Thats not care, in my opinion its negligence. She died alone and scared. The coroner instructed herts care to provide an explanation to her family and then and to report what changes were they making to their processes to the coroner too. To date we have had no response. So Herts care, what are you doing to make sure this never happens again ??????
Mar 26th, 2019 -
Todd Morris
Nov 22nd, 2018 -
Alexandria Martins-Hesp
Amazing customer service, I felt like I was in safe hands always!
Nov 3rd, 2018
Contact Info
- (300) 999-2999
Questions & Answers
Q What is the phone number for Herts Careline?
A The phone number for Herts Careline is: (300) 999-2999.
Q Where is Herts Careline located?
A Herts Careline is located at Council Offices, Gernon Rd, Letchworth Garden City, eng SG6 3JF
Q What is the internet address for Herts Careline?
A The website (URL) for Herts Careline is: http://www.care-line.co.uk/
Q What days are Herts Careline open?
A Herts Careline is open:
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Q How is Herts Careline rated?
A Herts Careline has a 3.4 Star Rating from 5 reviewers.
Hours
Ratings and Reviews
Herts Careline
Overall Rating
Overall Rating
( 5 Reviews )Stephanie Straub on Google
Absolutely lovely people and wonderful service.
Kaeren Shepherd on Google
Knowing that my Father has the Careline Service in place gives myself and the family peace of mind knowing that should he need any help its only a press of a button away
Carole O'donnell on Google
My 96 year old vulnerable beloved gramma with limited mobility had a care line alarm for emergency help. Her name was Margaret McKeever. In the early hours of 16 th August 2017 ,she activated her alarm due to a fire in her bedroom. The call was answered, but surprisingly the person answering the call seemed apparently unable to identify the alarm as being a fire alarm. When it finally registered, she then put my grandma ,who was on the floor in a burning room screaming, burning and begging for help ,on hold for a whole five minutes.. before returning to the phone. Thats not care, in my opinion its negligence. She died alone and scared. The coroner instructed herts care to provide an explanation to her family and then and to report what changes were they making to their processes to the coroner too. To date we have had no response. So Herts care, what are you doing to make sure this never happens again ??????
Todd Morris on Google
Alexandria Martins-Hesp on Google
Amazing customer service, I felt like I was in safe hands always!