Kite Packaging Ltd

Jan 22nd, 2023

Very helpful customer service and great range of products, especially recyclable packaging materials
Nov 24th, 2022

I would not recommend, I bought an air cushion machine, they are not cheap. It was faulty within a few months. They said I needed to pay to get it sent to them for their engineer to look into it. I need it for my business so asked for a temp machine which they did give me for a cost. That also arrived faulty. I shipped my machine in the box that they provided me with the temp machine in. They got my machine & accused me of being careless & the roll holder apparently snapped off even though I took the roll holder off myself & placed it carefully in the temp box that they gave me, the exact same way they shipped the temp machine!!! Trying to charge me for that & for the fix even though they claim the machine has 1 year warranty which clearly is not true. When I stated that I took the roll holder off they quickly changed their story & said it broke in a different way & it somehow didn't snap off?? Clearly lying to get money off of me, crazy that a company would do this to a small family business, especially during these times. Disgusting behaviour & will NOT recommend to anyone, PLEASE AVOID AT ALL COSTS & DO NOT WASTE YOUR MONEY HERE!!!!!
Oct 27th, 2022

Very Bed services for delivery, Its next working day services not came on time and its customer services team very bed treat their customer. So I suggest not expect next day delivery or delivery time very long if you use standard services. I hope its very help full for existing and new customer aware before you order and I suggest order another competitor.
Sep 11th, 2022

Poor. Very poor. Delivery lost, then when it arrived left in the back of the loading area (in the scorching heat). We only knew about the delivery thanks to a neighbouring retailer alerting us of the delivery. This was a Tuesday and the hottest day of the year, so therefore all doors were shut. We ordered the items from another packaging company and they arrived next day and on a Saturday via DPD. One star for the courier. Cannot fault the packaging quality.
Jul 27th, 2022