ChefsWarehouse.co.uk

Bought a pan but needed to return. Asked customer service who came across very miserable. Sent item back, a week or so later received email saying refund has been done, but a lesser amount.
Jan 5th, 2023

Goods competitively priced. Quick dispatch. Excellent customer service. I contacted them following receipt of goods as there was a manufacturing problem with a few of the items. This was resolved to my complete satisfaction very quickly. I would definitely recommend them.
Oct 3rd, 2022

Disappointed quality
May 18th, 2022

Ordered a replacement blade for my slicer. Had so many issue with delivery so ended up going to collect it myself at the local courier depot as they have not been able to resolve it. After collecting it, Ihad first check all the package was ok and no issues apparently found. Once I went to install the actual blade, discovered many chips on the blade which make it not useful. Contacted them and tried to explain that the damaged parts were behind something that could have been removed for health and safety the very minute before you install the blade but they said that 24hr were passed so they are not liable as per terms and conditions on their website. A joke, really disgraceful customer service. Be careful before ordering from them as they come across as cheaper than many other supplies, and my experience shows why. I wouldnt recommend and I suggest avoid buying from them.
Apr 20th, 2022

DO NOT ORDER from these crooks! They took my money for an item that was awaiting to come back into stock, and then they didn't ever deliver it. Patiently I've waited for 5 months and then when I email them to ask what is going on, they suddenly send the item next day, no compensation or real apology, pathetic 'customer service' they are basically thieves who will keep your money if they can get away with it.
Mar 20th, 2022