Lenham Post Office

This is the worst post office I have ever been to and never will go to again..! The two old ladies working there are rude and make you feel like the biggest inconvenience. You dont like your job get lost, you are over 65 anyway... why work there ?? They pick and choose who they wish to be friendly and helpful to. All my friends had same bad experiences and been on the receiving end of these rude ladies! Absolutely Disgusting Old Women, someone need to remove their sorry but of there before someone will really lose their temper! I have a video evidence of how they treat customers!
Feb 24th, 2023

Unhelpful staff, took pre booked parcel force package into them and they refused to take it as it weighed 11kg. Despite it being the recommended local drop off point when I paid for the label and advised it was an 11kg parcel. Asked what to do and whether there was anywhere else nearby to drop it off and they just said they can't help. Called Kingswood post office who have advised they are happy to take the parcel. If you have a car and want a reliable semi local post office then head straight to Kingswood, I will be in the future.
Jan 17th, 2023

Outrageously rude and unhelpful. Love making you feel a complete inconvenience for any service you unfortunately wish to use them for.
Dec 23rd, 2022

Rude and unhelpful staff, went to put money on my bank card, given them 80 and after lady turned on her chair and back she said it's 70. Absolute disgrace. Very disappointing, I know, how much money I had going there. Parcels are being weighed and overcharged on several occasions, every question is an inconvenience. The gentleman working there is very polite and helpful, unfortunately can't say the same about the ladies.
Nov 18th, 2022

The women that work in this post office appear to take great pride in being the most unhelpful, rudest, grumpiest staff on the planet. Do us all a favour and retire so someone that actually wants to do the job and may enjoy it can have a chance.
Oct 25th, 2022