A A A Security

Nov 10th, 2021

Have had an AAA alarm for the last 17 years,thought it was time to upgrade. Rung up and explained I wanted to update to something newer and pet friendly. The surveyor came round and asked me exactly what I wanted,he then explained in great detail the systems that he thought would work best for us,he was friendly,nice and polite. He sent a message on the day to let me know what time he would be arriving. He then,later on that evening sent us a detailed quote for how much it would all cost. We was very impressed with the service and will be having them install our new updated system for us.
Mar 12th, 2020

Awful company. Will come out press a few buttons and charge full whack for doing nothing. All we needed was a reset with a new code, which they stated on the phone was easy and it definitely would be done on one callout. But no, the guy spent 10 mins pressing things only to say it cant be done, charged full price even though hed done nothing. We called up to complain and were told wed get a discount on a new alarm, which surprisingly still cost 2 thousand pound. So basically they get you saying itll be fixed then suddenly it cant and now you need to spend 2 grand on a new one. Would NOT recommend, I hate companies like this!
Oct 9th, 2019

AAA have a nasty policy of sending invoices out to their customers for the yearly service fee _before_ any work has actually been completed. This year, we didn't get round to booking the engineer for the annual service until a bit later in the year. Unfortunately we started to receive quite threatening letters from AAA's Credit Control Department with "Account Overdue" splashed all over it. For AAA to send this kind of demand to customers before they have actually done any work is the worst kind of customer service imaginable. If you want to deal with a rude, aggressive company who send you completely incorrect & unwarranted overdue account letters, then sure - go ahead and use AAA! Otherwise I strongly suggest you take your business elsewhere.
Dec 6th, 2018

AAA maintain our business & house alarms very effeciently
Jul 12th, 2018