ADT Fire & Security

Poor quality equipment, full of faults. Waste of time and money! Go elsewhere
Apr 15th, 2023

They have extremely dishonest sales people working for them. My account was closed once I made them aware of what their employee had done and then the same guy started messaging me trying to do it again. He shouldnt still be working there after he committed fraud so I have reported it to the ombudsman.
Oct 13th, 2022

DO NOT IGNORE, PLEASE READ THIS IF YOU ARE CONSIDERING ADT! Like everyone else posting here, I ignored all of the negative reviews, much to my dismay. I have worked with many incompetent companies over the years but ADT really do take the prize for the most useless and unhelpful scam artists going. The level of stupidity is astounding, it should be illegal. Had my security system installed December 2021. By Jan 2022, part of the system was malfunctioning. I have been waiting for this to be resolved for 10 months, with in excess of 8 appointments and not a single engineer showing up or even having the common decency to call and tell us they can't make the appointment. The workers on the helpline are completely unhelpful, full of apologies but never actually doing a thing. Countless days holiday/ unpaid leave used for nothing. The only thing those scam artists will understand is a notification that they are being taken to court. I urge you all who have had a terrible experience like me, take it up with the courts and trading standards. This company needs to be brought to its knees. Everyone post your negative reviews everywhere possible, not just here, and warn the entire country to steer clear of this ridiculously poor excuse for a company there ever was.
Oct 3rd, 2022

Their service is absolutely disgusting and, by the range of negative reviews, they really don't care. This companies charges an extortionate price and provides a poor service to their customers. I tend to avoid negative reviews but, if you are considering ADT, just avoid them completely. Shocking
Sep 3rd, 2022

Absolutely Fed Up trying to get throught to ADT on the phone- never answer avoid!!!! Spend your hard earned money elsewhere.
Aug 23rd, 2022