Lucas Grant Lettings

My name is Dr.Syed. I usually do not get time to write reviews online. However, I am writing this review to thank Lucas Lettings for helping me out in getting a place and making the entire process smooth and fast. Its been a while now that I am dealing with them and I must admit that every time I had a problem or issue, Mr. Lucas made sure he resolved it on time.
Oct 12th, 2022

Great service from start to finish, a lovely company to deal with
Jun 12th, 2022

As a tenant a problem arised but I have to say Lucas Grants Lettings were quick to put it right. They went above and beyond to try and rectify the problem and although phone lines do seem busy they were very responsive after messages were left. I would recommend as can't fault the service so far, tenant of almost 1 year.
Jul 20th, 2021

fantastic service from start to finish. professional. v happy - would recommend to others - I'm a landlord who will be bringing my other property in Coalville to them when the current tenant vacates.
Jan 16th, 2021

If i could put minus stars i would. Possible the worst letting agency ever. Some of the many issues i had: I had cold water for weeks and rang them daily to get someone out. They finally booked someone in & they didn't even turn up and then couldn't get someone out for another few days! Carbon monoxide machine died (it was not one you could replace the battery) This beeped every minute for a month before we moved out. I rang everyday for this to get sorted and it never did. You always get the answer of 'oh the person you need to speak to isn't in at the moment, i'll give them a message to get back to you'. They never ever will. 6 months after moving out of the property we were still being harassed by the old electric & gas company to pay for the time after we moved out & before the new tenant moved in. This equated to over 200. This was addressed to Lucas Grant Lettings , however with our new address on it. It took hours of sorting this out with the electric/gas company with no help form Lucas Grant. I could go on and on with issues. Do not use this letting agent whether a tenant or landlord
Aug 23rd, 2020