Nether Hall Post Office

Very slow
Feb 26th, 2023

Jan 17th, 2023

This opening hours for sending off parcels are false. It says theyre open until 6:30 so when I have taken my parcels before this time they have told me they cant take my parcels after 6. So today I took my parcels at 5:10 and one elderly man sent me to another till as his counter was closed at 5. When I went to the second till, this man muttered saying that theyre closed. I had told him that I have come before and was told they stop taking parcels at 6. Not only this but I was also sent to this counter by the old man. He then said the man that does the parcels is ill and Im not trained to do parcels. He rudely walked off and then I was approached by who I assume is the manager. He then told me that this counter is locked and closed for the day and i have to go somewhere else or come back tomorrow. Absolutely terrible customer service. I dont recommend using them for postal services.
Aug 27th, 2022

OPENING HOURS 9-5pm. NOT 9-6:30. Apparently it is supposed to be 9-6:30 but staff refuse to work to 6:30? Thats what another staff member implied. Ill be failing a complaint directly through Royal Mail; hopefully they correct hours soon.
Apr 11th, 2022

Showed up at 16:15 to use the Post Office, online it states it closes at 17:00, and on the post office website it says 18:30. We went to the desk and noticed both positions were closed, so we went to the main till..The man behind the counter says the post office is closed, we asked why online it states it's open, and he replies rudely, 'No, it's closed'. I won't be using their service again
Aug 24th, 2021