Riverside Pharmacy Leicester

Horrible experience trying to understand if I could get my prescription changed due to a dietary requirement. As soon as I got connected, the lady rudely told me to wait and put me on hold and the man I spoke to was very defensive, rude and aggressive, Ive been coming to this pharmacy for over 10 years and never had I ever had an issue, once I get my issue resolved I will definitely be changing pharmacies!
Apr 26th, 2023

I called in on Monday to get a prescription request. The Pharmacist here was brilliant. The surgery where I was a temporary patient said I wasn't there patient anymore so the Pharmacist phoned me gp back home where I came from and got my prescription for my BP tablets. It took him over an hour to sort it out and he didn't complained once!! Thank you very much.
Mar 29th, 2023

Jan 1st, 2023

(Translated by Google) The worst pharmacy ever and the worst customer service I've ever seen,, the doctor told me to go to the pharmacy to get my medicine I went and paid for the medicine but they told me it was not available and to come back the next day I suffer from severe asthma and I can't wait this happened to me more than twice it is very unfortunate (Original)
Sep 20th, 2022

Continuous miscommunications between GP and pharmacy. Ive been 4 times and each time they do not have my medication. It is so frustrating when Im met with unprofessional behaviour. This is resulting in side effects from missing my medication. There should be no gaps in patient care; especially when my communication has been clear.
Jun 24th, 2022