The Groom Room Leicester Fosse Park

DO NOT USE MY GROOMERS. ABSOLUTELY DISGUSTING!!!! Picked my dog up collapsed in the floor shaking! And half shaved off. Taking legal action. Do not trust them with your animals. Absolutely heart broken.
Jan 15th, 2023

If I could give 0 stars I would. Wow. So rude. It's a good job the woman working as a groomer works with dogs and not humans because her people skills are shocking. After multiple phone calls and voicemails over the last couple of weeks I finally got an appointment for a full groom...(I understand they're busy grooming so can't always get to the phone but I would have expected a call back)...Also online system doesn't work. Today's appointment was fine at drop off, the girl seemed nice. It was a different girl on collection though, after being told a full groom would be 1 hour (and 40) I was called after 40 minutes to collect as there was other dogs waiting and they needed my little man 'out the way' as the had nowhere to 'store him' . I was then made to feel a bad dog mum as I was told not to leave it so long between claw cutting.... despite the fact that appointments had been booked and cancelled on me, then rearranged, then voicemails ignored by them. My still damp dog is none the wiser but I won't be going back. This is the first review I've ever done for anything but they definitely need to know how much their attitude stinks.
Jan 14th, 2023

Jan 6th, 2023

Took my dog bonnie for a groom , when she came out hadn't been groomed had a shaver pushed al over her ,no fur left ,(no1 cut in barbers ) i could of done better and saved 45 won't be going again !!!
Aug 30th, 2022

Hard to book here by phone because they are so busy and the online booking hardly ever works so you do need to go in to book but well worth it!
Aug 26th, 2022