Town Osteo

Amazing service! Thanks to the expertise of Yaz I no longer suffer regularly from headaches.
Mar 4th, 2023

I have used Yasin for many years to help me get over injuries sustained as a competitive fighter. His knowledge is second to none in this game and worth every penny invested in your health As a fitness professional now coaching clients, I only refer my clients to him for any injury urs Highly recommended
Nov 22nd, 2022

Would highly recommend Yas. I first went to his clinic following a recommendation from a friend and honestly he is magician. Lower back pain is hardly there, he explains everything and reassures you throughout. Thank you so much Yas
Mar 3rd, 2022

Rang Yasin at Town Osteo thought it would be a good idea to speak with the consultant prior to booking my appointment on his online portal.(Which was asking for a 50 upfront payment) I rang Yasin in the hope of getting some information on the treatment that would be suitable for me with my long standing health issue. But instead i was met with Rudeness, Aggressiveness, Arrogance, And Belittlement. This whole experience has come has a huge shock to me and has left me a little shaken. Yaseen really needs to work on his people skills and maybe take a few courses on customer services, Taking in money isn't the only purpose of a business but to provide care and building long standing customer relations. As a customer we approach these type of services as we are in pain or agony and we are at your mercy, But that doesn't give you the right the undermine someone and act in the manner he did I would get better customer service experience at the laundrette! Lastly i find it funny he has a Generic Statement already typed up ready fore when he faces public backlash? So he obviously knows the real truths about his attitude problems hence why he is backing himself up in advance.
Jul 3rd, 2022

I rarely, if ever, leave negative reviews for businesses. However, I feel inclined to share my story to perhaps prevent someone from going through the pain I'm currently suffering from as a result of treatment from Town Osteo. I initially found Town Osteo through Google. Looking at the glowing reviews, I thought I'd finally found someone to help with my chronic lower back issues. I booked a 25 minute session with Yasin. Firstly, I'd like to point out that 25 minutes isn't enough time. Yasin seems to be quite rushed in order to stick to his busy schedule. After telling him about my back, I was told to lie down face down. There was no explanation about what was to come and what to expect. Initially a massage gun was used which felt fine. Then, without prior warning, I felt needles being inserted into my lower back to the level of the bone/nerves, causing the most excruciating pain. Yasin only told me what he was attempting to do while the needles were going in. I feel this should have been explained clearly before the procedure. After the treatment, I was left with severe pain. I was told that the pain should subside with hot/cold therapy and to book in another treatment, so I did. After a few days, the severe pain is still there. My back is now a hundred times worse than it was before. Standard pain killers, such as paracetamol/ibuprofen, which I was using before, are no longer effective. After attending the follow up appointment today, I was quite hastily refunded, "discharged" and shown the door about 10 minutes into the appointment (he literally pointed towards the exit and showed me out). Like the other negative review mentioned, and one which I wish I had read before, it felt almost like he was almost trying to get rid of me. He told me to do more hot/cold therapy and go to my GP and try to get some gabapentin, a strong drug for nerve pain that comes with harsh side effects. To be fair to him, he did own up to say he had made a mistake. And he is a nice guy. I just hope that the damage done isn't permanent.
Apr 6th, 2022