Hamilton Nursery

Positive: Professionalism, Quality, Reliability, Responsiveness, Value
Feb 6th, 2021

Positive: Professionalism, Quality, Reliability, Responsiveness, Value
Nov 26th, 2020

Positive: Professionalism, Quality, Reliability, Responsiveness, Value
Nov 12th, 2020

Went to visit the nursery twice , out of ratio both times . . Non of the staff made an effort with the children actually in the rooms apart from one girl who they said was an apprentice . . One of the managers (an elderly lady) in the office not professional at all with attitude/ appearance/ manners and the last issue was lying , I asked a member of staff showing me around about the ofsted report where a child walked out the nursery and the lady said it wasnt the current nursery the ofsted reflected to it was the old staff/ management / owners when coming to the office and questioned it again as had a doubt what I was told another manager confirmed it was them and tried to blag it by saying it was the parents fault a child was handed over and the parent had the door open talking to another parent and the child walked out ????? So it was nothing to do with the nursery but how ever the ofsted report says different? Main factors the staff just walk around and hardly communicate with children , this was observed twice on both visits , no challenging activities for the children and more important out of ratio then lying on top to cover it up!!!
Jul 19th, 2022

We have used the nursery since 2018 when our older son started in the baby room and stayed until he was ready to go school, attending 5 days a week. Our second son is now in the toddler room and has been at the nursery since September 2018. The main reason we chose Hamilton Hiltop for our childcare was the staff, their professionalism, caring, positive attitude and kindness, and this has not changed from the day we first visited the nursery to today. Each day, children and parents are greeted with smiles, children are welcomed and cuddled in a caring manner on those days they dont want to part from parents. Each child is treated as an individual and dealt with on this basis, each day my children have carried out a number of activities but with plenty of free time, mostly outside, which has increased his social skills and confidence. At the end of the day, we are always given feedback on what they have been doing and this is also written down to refer to if needed on the family app. At all times, I find the nursery a welcoming place for me and my children and I always feel fully confident my children will be cared for in a very positive manner and will enjoy their time in their care. Thank you
Feb 11th, 2021