Icon Audio UK Ltd

I purchased an Icon Audio Stereo 25 MkII approximately 10 years ago. At the time of purchase they were happy to accommodate a capacitor upgrade. Since then they have modified the amplifier for me, from ultra linear to triode mode. The point-to-point design of the amp made this change relatively simple and cost effective. In both configurations it has proved to be a great sounding amp, with all the features I need. Recently it developed (what I thought to be) a fault and I messaged the sales team late on a Friday afternoon. Within an hour I received a very helpful reply from David Shaw about how to possibly resolve the issue. It turned out he was correct in diagnosing a faulty valve. The amp is now running great again - many thanks for the assistance. I can't recommend Icon Audio highly enough.
Mar 5th, 2023

Beautiful looking icon amp but have had it for five years and its constantly making horrendous sounds making it almost unusable - apparently its to do with wifi interference but have had it in 3 homes in varying positions and still it persists. For 1200 its very frustrating. They did little to help resolve.
Dec 4th, 2022

David and Adrian and the team manufacture and support fantastic tube amplifiers. Ive had the ST40 mk3 for 7 years now and their support has been much appreciated over that period. Recently they recapped the amp for me and it's sounding better than ever.
Sep 10th, 2022

Icon Audio is an extremely good company, I have an Integrated Amp and Phono stage of their's . Both are truly amazing and make listening to music a pure joy. Very well built products. Another thing to note is their after sales care. They go above and beyond to make sure you get a product that is pure PERFECTION. Had the pleasure of speaking to David Shaw while picking up my phono stage after a valve change they did for me. 11 star service.
Jul 2nd, 2022

Very glad I spent my money on one of these amps! Two years ago I didnt buy direct from them or anything but today I called them about an issue. Was pleasantly surprised how helpful the guy on the phone was and really helped me sort the issue out. Couldnt ask anything more off any company! Great product & great staff member! Cheers to who ever youre were!
Mar 10th, 2021