Howdens Leicester City
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Unit D, Freemans Common, Industrial Estate, Ealing Rd
Leicester, eng LE2 7SZ - (116) 323-0400
Hours
Chamber Rating
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Desiree D
The planning stage was lovely, smiles laughter etc. Nikki and some of her team are just unbearable to deal with. Knowing the many many issues I faced with my order, I still have now ended up with scratched cabinet doors and drawers that my fitter had to basically fit from scratch as though it was a bespoke kitchen furniture. Only when it is convenient for them, they remind you of their terms and conditions. This matter has not been resolved. Customer service have attempted to assist but the branch have been relentless, Im still waiting for information I requested a couple of weeks ago. Your trust pilot response appears to be a generic one.
Nov 1st, 2022 -
Nadeem Mohamed
perfect service from Aimee order and designed a kitchen in store nothing to much trouble even swapped few units over after check measure still yet to install but will update when installed
Jun 28th, 2022 -
Luke Smith
Worst customer service branch for Howdens. They were diabolical from start to finish. Only deal with traders. So we asked to put the kitchen on our builders account. This didn't happen and they charged us for it. Which is fine in itself. Until all the mistakes happened. The person who designed the kitchen gave us 3 different types of worktop on the plans and didn't check. Changed the plans without prior approval. We wanted a corner larder unit but the actual shelving units were not supplied in the quote, so basically I had a walk in wardrobe in my kitchen. Having to chase constantly for updates on when the right items will be sent. Then being charged extra for the correct work tops to them have that credited. Overall experience with this branch is very poor. If we ever get another kitchen we wouldn't choose Howdens again.
Feb 20th, 2023 -
david brown
Feb 18th, 2022 -
Jas
Aimee over sold to my mother and were very quick to speak to her in a threatening manner when she spent over 5000 with you. I havent even started and will request the complaints procedure. Hopefully you will read this as you never answer the phones! Poor quality of flooring and just a shambles of a company!
Dec 25th, 2021
Contact Info
- (116) 323-0400
Questions & Answers
Q What is the phone number for Howdens Leicester City?
A The phone number for Howdens Leicester City is: (116) 323-0400.
Q Where is Howdens Leicester City located?
A Howdens Leicester City is located at Unit D, Freemans Common, Industrial Estate, Ealing Rd, Leicester, eng LE2 7SZ
Q What is the internet address for Howdens Leicester City?
A The website (URL) for Howdens Leicester City is: https://www.howdens.com/find-a-depot/leicester-city?y_source=1_MTE1ODI1OTItNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
Q What days are Howdens Leicester City open?
A Howdens Leicester City is open:
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: 8:00 AM - 8:00 AM
Q How is Howdens Leicester City rated?
A Howdens Leicester City has a 3.4 Star Rating from 17 reviewers.
Hours
Ratings and Reviews
Howdens Leicester City
Overall Rating
Overall Rating
( 17 Reviews )Desiree D on Google
The planning stage was lovely, smiles laughter etc. Nikki and some of her team are just unbearable to deal with. Knowing the many many issues I faced with my order, I still have now ended up with scratched cabinet doors and drawers that my fitter had to basically fit from scratch as though it was a bespoke kitchen furniture. Only when it is convenient for them, they remind you of their terms and conditions.
This matter has not been resolved. Customer service have attempted to assist but the branch have been relentless, Im still waiting for information I requested a couple of weeks ago.
Your trust pilot response appears to be a generic one.
Nadeem Mohamed on Google
perfect service from Aimee order and designed a kitchen in store nothing to much trouble even swapped few units over after check measure still yet to install but will update when installed
Luke Smith on Google
Worst customer service branch for Howdens. They were diabolical from start to finish.
Only deal with traders. So we asked to put the kitchen on our builders account. This didn't happen and they charged us for it. Which is fine in itself. Until all the mistakes happened. The person who designed the kitchen gave us 3 different types of worktop on the plans and didn't check. Changed the plans without prior approval. We wanted a corner larder unit but the actual shelving units were not supplied in the quote, so basically I had a walk in wardrobe in my kitchen. Having to chase constantly for updates on when the right items will be sent. Then being charged extra for the correct work tops to them have that credited. Overall experience with this branch is very poor. If we ever get another kitchen we wouldn't choose Howdens again.
david brown on Google
Jas on Google
Aimee over sold to my mother and were very quick to speak to her in a threatening manner when she spent over 5000 with you. I havent even started and will request the complaints procedure. Hopefully you will read this as you never answer the phones! Poor quality of flooring and just a shambles of a company!