The Surgery @ Aylestone

Overall, I would say that most of the doctors, nurses, and receptionists in this surgery are very nice and caring. I have recommended this place to all my family. As they do a lot of follow ups. Most surgeries are the same, I suppose, where it is difficult to get an appointment on a strict time schedule of calling at 8 am, which is not convenient for working people. Plus 10 mins per patient is just not practical at all, as they only allow you to talk about one issue and you have to make another appointment for other issues, what a waste of time and effort, hence working people never get to sort all their issues quick enough, then end up having to go A&E, out of hours or NHS direct. All GPs should ask when booking an appointment of how many issues they have and allocate specific time for it all, not fob you off to make another appointment, which may take forever to make again. Also, they should allow people to make appointments online as it normally takes about 80+ calls to get through in the space of half an hour, which is difficult to do while driving or being at work, plus at the end of it you sometimes they tell you that there are no appointments left for the day and to try again tomorrow . Thats my personal suggestion really, maybe it may make all surgeries reconsider their way of working.
Apr 17th, 2023

Fined for talking to reception as you have to pay for carpark to see a doctor
Apr 15th, 2023

I recently had an appointment with Narinder at Surgery @ Aylestone. She was very friendly and made me feel comfortable and at ease during the whole process. Narinder was very informative and answered any questions that I needed to ask during the progress. She was extremely professional and knowledgable. Narinder has made smear tests much less daunting and I would highly recommend!
Apr 13th, 2023

I needed appointment so I tried 70 times but phone showed busy all the time ?? I am surprised that how patient get appointment from surgery if they don't not pick up the phone.
Apr 1st, 2023

Mar 23rd, 2023