United Kingdom Business Directory

      Stone Butterfly

      ( 146 Reviews )

      Stone Butterfly
      • Unit 14, Queniborough Industrial Estate, Melton Rd
        Leicester, eng LE7 3FP
      •   (333) 700-5500
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 9:00 AM
      Thursday:
      9:00 AM - 9:00 AM
      Friday:
      9:00 AM - 9:00 AM
      Saturday:
      Closed
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.0 - (146 reviews)
      102
      4
      5
      3
      32
      Read Our 146 Reviews

      Chamber Rating

      4.0 - (146 reviews)
      102
      4
      5
      3
      32
      › ‹
      • Mr S

        Absolutely shocking company and terrible customer service. After waiting nearly a year and three marble tables later there were still issues. I tried calling and emailing them to sort out an amicable solution but was totally ignored. Finally went to the Financial Ombudsman who was equally unimpressed and found in my favour for a full refund via my credit card company. Do yourself a favour and pay a bit more and go to a reputable company. 100% Avoid.
        Apr 29th, 2023

      • constance read

        THESE PEOPLE ARE SCAMMERS. Do not buy from them under any circumstances. I placed an order and within minutes they rang to say they do not have the item in stock and they would cancel the order and refund us. We are STILL waiting for our money back from January. I have called every single day, and emailed every single day and heard nothing back. They have now blocked my number. We are taking them to court. DO NOT USE THIS COMPANY!!!!
        Feb 24th, 2023

      • Rob Emery

        Terrible company to deal with. Chairs were very late with delivery, ordered well before Christmas and arrived afterwards. Company blamed DPD but this clearly was Stone Butterflys issue. Items poorly packaged, one chair arriving damaged. The damaged one has marks to the top and a bolt missing from pack, too. After several attempts to get them to replace item and send bolt, they do not respond to any contact after initially saying they would send them. They have some nice looking items on their website but would never purchase from them again. Definitely not recommended. Avoid.
        Feb 17th, 2023

      • Ben Pritchard

        Table arrived fine, chairs were scratched and filthy. Customer service rarely bothers to respond and seem to have no interest in sorting it out. I'm sure it's fine if you get lucky, but you're probably better just starting elsewhere and avoiding altogether.
        Feb 11th, 2023

      • Jackie Caddick

        Contacted by Stone Butterfly to say the items were not in stock. Requested a refund - waiting over month and still no refund despite many calls and emails. Excuse is there is a technical issue stopping them from sending customer refunds :(
        Jan 31st, 2023

      Read Our 146 Reviews

      About
      Stone Butterfly

      Stone Butterfly is located at Unit 14, Queniborough Industrial Estate, Melton Rd in Leicester, England LE7 3FP. Stone Butterfly can be contacted via phone at (333) 700-5500 for pricing, hours and directions.

      Contact Info

      •   (333) 700-5500

      Questions & Answers

      Q What is the phone number for Stone Butterfly?

      A The phone number for Stone Butterfly is: (333) 700-5500.

      Q Where is Stone Butterfly located?

      A Stone Butterfly is located at Unit 14, Queniborough Industrial Estate, Melton Rd, Leicester, eng LE7 3FP

      Q What is the internet address for Stone Butterfly?

      A The website (URL) for Stone Butterfly is: http://www.stonebutterfly.co.uk/

      Q What days are Stone Butterfly open?

      A Stone Butterfly is open:
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 9:00 AM
      Thursday: 9:00 AM - 9:00 AM
      Friday: 9:00 AM - 9:00 AM
      Saturday: Closed

      Q How is Stone Butterfly rated?

      A Stone Butterfly has a 4.0 Star Rating from 146 reviewers.

      Hours

      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 9:00 AM
      Thursday:
      9:00 AM - 9:00 AM
      Friday:
      9:00 AM - 9:00 AM
      Saturday:
      Closed

      Ratings and Reviews
      Stone Butterfly

      Overall Rating

      Overall Rating
      ( 146 Reviews )
      102
      4
      5
      3
      32
      Write a Review

      Mr S on Google

      image Absolutely shocking company and terrible customer service.
      After waiting nearly a year and three marble tables later there were still issues. I tried calling and emailing them to sort out an amicable solution but was totally ignored. Finally went to the Financial Ombudsman who was equally unimpressed and found in my favour for a full refund via my credit card company.
      Do yourself a favour and pay a bit more and go to a reputable company.
      100% Avoid.

      constance read on Google

      image THESE PEOPLE ARE SCAMMERS. Do not buy from them under any circumstances. I placed an order and within minutes they rang to say they do not have the item in stock and they would cancel the order and refund us. We are STILL waiting for our money back from January. I have called every single day, and emailed every single day and heard nothing back. They have now blocked my number. We are taking them to court. DO NOT USE THIS COMPANY!!!!

      Rob Emery on Google

      image Terrible company to deal with. Chairs were very late with delivery, ordered well before Christmas and arrived afterwards. Company blamed DPD but this clearly was Stone Butterflys issue. Items poorly packaged, one chair arriving damaged. The damaged one has marks to the top and a bolt missing from pack, too. After several attempts to get them to replace item and send bolt, they do not respond to any contact after initially saying they would send them. They have some nice looking items on their website but would never purchase from them again. Definitely not recommended. Avoid.

      Ben Pritchard on Google

      image Table arrived fine, chairs were scratched and filthy. Customer service rarely bothers to respond and seem to have no interest in sorting it out. I'm sure it's fine if you get lucky, but you're probably better just starting elsewhere and avoiding altogether.

      Jackie Caddick on Google

      image Contacted by Stone Butterfly to say the items were not in stock. Requested a refund - waiting over month and still no refund despite many calls and emails. Excuse is there is a technical issue stopping them from sending customer refunds :(

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      Overall Rating

      Overall Rating
      ( 146 Reviews )
      102
      4
      5
      3
      32

      Write a Review

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