Furntastic
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Grosvenor House, CFS of Leicester Ltd T/A furntastic, Grosvenor St
Leicester, eng LE1 3LR - (116) 296-4432
Hours
Chamber Rating
-
Christopher McClymont
I Ordered the Versailles coffee table , tv unit, telephone table, mirrors and console table. ( through my Client Jean mclilhatton) Only items that should have passed quality assurance was the telephone table and mirrors. Glue was on all parts off coffee Table mirror and the shelving for tv unit quality assurance must have been passed by Stevie wonder. I have pictures to back up the comments, due to the extremely poor customer service in relation to the delivery of the items.(3 days when ordering but almost 4 weeks to delivery) I wont be wasting my time spending hours trying to reach their customer services to complain.
Oct 22nd, 2020 -
Lorraine Bowman
Really poor customer service. No detail of when my order will arrive. I am trying to cancel.
Jun 15th, 2020 -
Lesley Williams
great furniture would be nice to get the whole order 1st time instead waiting for 2 dining chairs got 2 instead of 4 that were ordered and still waitng for delivery date.
Apr 17th, 2020 -
Wei Zhao
I placed the order in August and was told the order will be delivered to the warehouse on 10th Sep. Every time I called the customer service and was given different answers (different delivery date and also fake answers). They lied to me that the product arrived, however after weeks of waiting for delivery date, and then I called them again, I was told the products are not yet arrived which is really really annoying. They product still hasnt delivered yet. Staffs are really rude, and not listening to customer over the phone. Please remember to ask them send you email after each phone, because they always claims that there was nobody spoke to me and the information I got was incorrect. Dont trust this company, and they basic hang up the call if they dont want to speak to you, what a rude customer service.
Mar 30th, 2019 -
Martin Smith
Overall good experience purchased my furniture from their
Mar 6th, 2019
Contact Info
- (116) 296-4432
Questions & Answers
Q What is the phone number for Furntastic?
A The phone number for Furntastic is: (116) 296-4432.
Q Where is Furntastic located?
A Furntastic is located at Grosvenor House, CFS of Leicester Ltd T/A furntastic, Grosvenor St, Leicester, eng LE1 3LR
Q What is the internet address for Furntastic?
A The website (URL) for Furntastic is: https://www.furntastic.co.uk/
Q What days are Furntastic open?
A Furntastic is open:
Sunday: 10:00 AM - 10:00 AM
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 10:00 AM
Thursday: 10:00 AM - 10:00 AM
Friday: 10:00 AM - 10:00 AM
Saturday: 10:00 AM - 10:00 AM
Q How is Furntastic rated?
A Furntastic has a 4.0 Star Rating from 23 reviewers.
Hours
Ratings and Reviews
Furntastic
Overall Rating
Overall Rating
( 23 Reviews )Christopher McClymont on Google
I Ordered the Versailles coffee table , tv unit, telephone table, mirrors and console table. ( through my Client Jean mclilhatton)
Only items that should have passed quality assurance was the telephone table and mirrors.
Glue was on all parts off coffee Table mirror and the shelving for tv unit quality assurance must have been passed by Stevie wonder.
I have pictures to back up the comments, due to the extremely poor customer service in relation to the delivery of the items.(3 days when ordering but almost 4 weeks to delivery) I wont be wasting my time spending hours trying to reach their customer services to complain.
Lorraine Bowman on Google
Really poor customer service. No detail of when my order will arrive. I am trying to cancel.
Lesley Williams on Google
great furniture would be nice to get the whole order 1st time instead waiting for 2 dining chairs got 2 instead of 4 that were ordered and still waitng for delivery date.
Wei Zhao on Google
I placed the order in August and was told the order will be delivered to the warehouse on 10th Sep. Every time I called the customer service and was given different answers (different delivery date and also fake answers). They lied to me that the product arrived, however after weeks of waiting for delivery date, and then I called them again, I was told the products are not yet arrived which is really really annoying. They product still hasnt delivered yet.
Staffs are really rude, and not listening to customer over the phone.
Please remember to ask them send you email after each phone, because they always claims that there was nobody spoke to me and the information I got was incorrect.
Dont trust this company, and they basic hang up the call if they dont want to speak to you, what a rude customer service.
Martin Smith on Google
Overall good experience purchased my furniture from their