Indikal

I went to the smaller branch of indikal at the corner as I had seen an outfit I liked . I was served by a very unfriendly lady who was the owner . She gave me the cost of the outfit which included the skirt and top at 360 .I liked the skirt but was not sure about the top so she told me that I could choose another top from her shop across the road . She then said that she had found another top in her shop that would go with the skirt The top did not fit well , I was not sure about it ,but she guaranteed me that it could be altered and I felt pressurised into getting it as she she did not give me any choice. When it came to paying she had added on an extra 90 for the top. The alterations were up to me. To top it all, I was shocked when she folded and squeezed the skirt and top into a small used plastIc bag . I paid 450 for the outfit and regret going to that shop as the service was terrible and dont expect anything better if I return.
Apr 16th, 2023

Nice collection
Mar 15th, 2023

I considered this my favourite shop to get my Indian clothes from. The two ladies who usually serve me are so helpful. Not today!!!! I just drove from Staffordshire to get a much needed kaftan which I thought would be no problem from Indikal. How wrong was I!!!! Welcome by rude ladies, one of which could not speak any English and the one that could didnt seem bothered to assist me. After frequently visiting this shop for more than 3 years now, I will not bother again.
Aug 11th, 2022

The staff inside the shop were nice but I was very unhappy with how we were served at the counter.
Aug 3rd, 2021

I went to the smaller Indikal on the corner and the service I got from the lady was not good at all. I got my reception outfit, which was the only thing I was happy about. We had come down for the weekend from London to Leicester and every time we went into this shop- she was on the phone to a relative or something and it wasn't as if she would say I will speak to you later as I have customers, she'd stay on for a minute or two more as we are in the shop and then end the call. Me and my partner really liked the stuff there but when he was trying to be his usual cheeky chappy self, this woman was giving a stone cold response, not even a smile. I'm spending quite a bit on an outfit, the least we'd expect is good customer service, if not, a smile at the very least. And even then, no tailoring services offered for such an outfit. As if the above wasn't bad enough... As I said, being a reception outfit, it was quite expensive and the way she packaged it to give it to us was just horrendous. She had put it in a large plastic (cellophane type) bag and a big battered box (probably the same one it came in from India)) and when we asked for a hanger or at least a protective sleeve for the outfit, she had refused it, saying the protective sleeve is only there on the outfits because of COVID- which is silly because other places do usually give another protective layer for expensive outfits. I still cannot believe, she gave it the way she did! The bigger Indikal shop, people were lovely, however the smaller one- the woman needs to learn some manners, how to laugh and how to send a customer off happy- give good customer service and don't just give someone an expensive outfit for their wedding in an old battered box.
Dec 4th, 2021