Smyths Toys Superstores
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St. Margaret's Retail Park, 25 Devonshire Rd
Leicester, eng LE4 0BG - (116) 251-2476
Hours
Chamber Rating
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Manish Parmar
Wow never been to store where was happy to answer like 500 questions I had, to go ask wife on phone to then ask a different question, no PRESSURE at all in purchasing just so happy to help! Beth thank you seriously your customer service skills are amazing! Made my large purchase on expensive item that little bit more easy! Phenomenal member of staff!
May 3rd, 2023 -
Zainab Docrat
Great for last minute birthday buys
May 3rd, 2023 -
Karen Oliver
1st May 2023 My daughter and I was shopping in Leicester Smyths which is miles away from Grantham to buy a bike not knowing they come in a box and you have to build them or the shop can do this very cheap for 10 but we would have to return. We were gutted we couldn't walk away with a bike today but Glynn a retail expert on the shop floor could see how disappointed we were and said he would have a word with his manager Brett and promised if we purchased the one of the shop floor he would replace it by building one the following day. They both agreed and made a very happy girl and when we got home we went for a bike ride and again today. I would like to say they were both very helpful and polite. I am pleased to say I thought customer service like this had gone but Smtyhs obviously still believe in helping the customer. I would like to say we did go to another bike shop who gave us no advice apart from he shouted over the counter if your looking for a bike and want it today don't bother it takes weeks to get it and were behind in building them so we left. So your looking for a bike try Smthys it was cheaper and had more teenage choice. Thank you Glynn & Brett
May 1st, 2023 -
Gurdip Singh
Bought a car seat from here today and was served by Nortan. Fantastic customer service experience, answered all our questions and fitted the car seat too. Really went above and beyond helping us pick one out! Thank you.
Apr 7th, 2023 -
Spencer Spencer (Spencer)
Best kids toy shop I've ever been to. My son loves it here. Its massive! Great selection of toys, impressive. We've been using Smyths for years and will continue.
Mar 26th, 2023
Contact Info
- (116) 251-2476
Questions & Answers
Q What is the phone number for Smyths Toys Superstores?
A The phone number for Smyths Toys Superstores is: (116) 251-2476.
Q Where is Smyths Toys Superstores located?
A Smyths Toys Superstores is located at St. Margaret's Retail Park, 25 Devonshire Rd, Leicester, eng LE4 0BG
Q What is the internet address for Smyths Toys Superstores?
A The website (URL) for Smyths Toys Superstores is: https://www.smythstoys.com/uk/en-gb/?utm_source=gmb&utm_medium=organic&utm_campaign=gmb-G067-Leicester
Q What days are Smyths Toys Superstores open?
A Smyths Toys Superstores is open:
Saturday: 9:00 AM - 9:00 AM
Sunday: 10:00 AM - 10:00 AM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Q How is Smyths Toys Superstores rated?
A Smyths Toys Superstores has a 3.7 Star Rating from 158 reviewers.
Hours
Ratings and Reviews
Smyths Toys Superstores
Overall Rating
Overall Rating
( 158 Reviews )Manish Parmar on Google
Wow never been to store where was happy to answer like 500 questions I had, to go ask wife on phone to then ask a different question, no PRESSURE at all in purchasing just so happy to help!
Beth thank you seriously your customer service skills are amazing! Made my large purchase on expensive item that little bit more easy! Phenomenal member of staff!
Zainab Docrat on Google
Great for last minute birthday buys
Karen Oliver on Google
1st May 2023 My daughter and I was shopping in Leicester Smyths which is miles away from Grantham to buy a bike not knowing they come in a box and you have to build them or the shop can do this very cheap for 10 but we would have to return. We were gutted we couldn't walk away with a bike today but Glynn a retail expert on the shop floor could see how disappointed we were and said he would have a word with his manager Brett and promised if we purchased the one of the shop floor he would replace it by building one the following day. They both agreed and made a very happy girl and when we got home we went for a bike ride and again today. I would like to say they were both very helpful and polite. I am pleased to say I thought customer service like this had gone but Smtyhs obviously still believe in helping the customer.
I would like to say we did go to another bike shop who gave us no advice apart from he shouted over the counter if your looking for a bike and want it today don't bother it takes weeks to get it and were behind in building them so we left. So your looking for a bike try Smthys it was cheaper and had more teenage choice. Thank you Glynn & Brett
Gurdip Singh on Google
Bought a car seat from here today and was served by Nortan. Fantastic customer service experience, answered all our questions and fitted the car seat too. Really went above and beyond helping us pick one out! Thank you.
Spencer Spencer (Spencer) on Google
Best kids toy shop I've ever been to.
My son loves it here. Its massive!
Great selection of toys, impressive. We've been using Smyths for years and will continue.