Reliance Properties

Worst estate agent in the whole of Leicester, if you are a student DO NOT RENT with the company. They put money first before people. I rented with them for over 2 years and Faiz was dealing with my property. I brought up numerous issues such as no heating, missing floorboards and a leakage & broken bed. Would u believe it took over 8 months to sort this out & not all the issues were looked at. They keep your deposit even if u keep proeprty in good condition. Elliot shaw is also one of the worst every estate agents he is rude and unprofessional. If you are a student they will take advantage of you & take as much money as they can. I repeat DO NOT RENT with this company!!!!!!
Apr 9th, 2022

Positive: Professionalism, Responsiveness, Value
Apr 9th, 2022

Apr 3rd, 2022

Very poor communication and organisation on their part. Went to view a flat to find it had already been let two days prior, and was instead shown a property in the same building that was nothing like the one I wanted to rent. Waste of time and money getting to the location. Won't be going near them again.
Mar 4th, 2022

I want prospective tenants of Abbey House to be aware few issues. First, the agents does not always try to help you! My experience over 18 months with them was that their priority is ALWAYS MONEY NOT YOU! This means, for example, if you can pay the 6months or 12 months rent upfront, they will prioritise your application. When it comes to get refund of your deposit, they can be very very picky. During my final inspection, the agent was trying to complaint to me for some minor defects on the wall, which I did not do anything at all. If you need to rent a flat or house with this agent, make sure you have all the document and evidence you need in case you need a proof of them in future. Inventory list they provided was very trivial, and I had to take picture of all the flat and get it signed by the agent, which enabled me to get all my deposit. Please read their contract carefully- they typically do not allow roll up contract, but require you to renew your contract with at least 6months or 1 year contract. If you, for some reason, need CCTV recordings, beware that they can claim that cameras are not working or it is faulty. The engineers and mechanics they work with are not very professional in my opinion. Probably because they prefer to work with cheapest labour available. If you have a bike, and need to lock it in the bike shed near car park, there is no enough space and agent does not really bother to get rid of unattended bikes which I believe left there ages ago. Some parts of my bike were stolen, and they did not provided me CCTV recordings.
Feb 9th, 2022