St Elizabeth's Medical Centre

I called doctors today to have a doctors phone call...receptionist sed doctor will call after 9am..I left it till 11.20am and called back...doctor called later on but unfortunately we got cut off...I was expecting the doctor to call back but he didn't...so I called receptionist and she sed I'll get him to call u back...I waited and no response..so I called receptionist back and she informed me that the locum doctor had gone home...no regaurds about my mental state or wellbeing so no chat or any medication....so I'm left dangling...do I run in front of train or hang myself because no one is helping at this doctors....be aware doctors have time to chat before you rush off for your dinner....wats more important to you...patients anguish or you having a full stomach on your lunch break..........
Mar 3rd, 2023

I've been registered at this Dr's for 6 years and I've never had an issue with the receptionists, theyve had quite a few over the years and theyre helpful, yes getting an appointment in the morning is a nightmare and the Dr's themselves can sometimes take ages signing off your medication when the receptionists have marked it emergency but I do recommend this surgery
Feb 26th, 2023

I would like to say how poorly I've been treated today I have had two blood tests which on follow up I was told I need to speak to a doctor. I rang at 8.00 as per instruction 70 calls later to not be answered then at 8.30 finally to be told there is no appointments that day or no pre bookable appointments. Was then told to ring call 111 in a rude manor to which I did then get sent to an urgent care unit who were fantastic and said they couldn't help me as I needed to speak to my doctor. The lady then ammended my records and spoken to my doctors stating that I need an appointment still refused then I rang in person to then receive more rudeness and no appointments. The lady at urgent care apologise d on behalf of nhs and asked if I was always treated this way I said yes .Unsure of what to do next in an upset way I rang 111again and finally managed a telephone appointment whole episode very draining and stressful if I could give no stars I would .
Feb 13th, 2023

Very bad staff and attitude whenever make a call for appointment users are busy, more than 60 times called and when we will go to approach them they are not giving walk in appointment .rediclous experience with them
Jan 8th, 2023

Dec 23rd, 2022