Hockley Farm Medical Practice

Every time I call I wait in the long queue on the phone call for 40 minutes when I finally get through I hear mumbling on the other side and they hang up immediately without even saying anything and I have to wait in the queue all over again, Ive been trying to get an appointment for the past month its ridiculous
Apr 30th, 2023

They never answer the phone and if they do it a 2 minutes chat and sorry no appointments didn't know reception were trained as doctors
Apr 24th, 2023

Apr 10th, 2023

Staff and Doctors useless , unhelpful and arrogant. They dont care about the well being of their patients and do not follow confidentiality.
Apr 8th, 2023

A few years ago this was an amazing surgery, as a hub you could get referrals quickly to other services, the doctor here found a DVT in my leg that was missed by urgent care, she rang the hospital and got me in for a scan on the same day. Unfortunately in last year it's gone down hill.2 months ago rang about shoulder being very painful and not being able to move, I thought it was frozen but couldn't get an appointment, my shoulder was dislocated and I lived with it for 2 months out of socket because I couldn't get an appointment. Tried to get one to check it is in OK but have to wait 3 weeks and now that appointment has been cancelled. Go elsewhere if can they don't care, my quality of life is suffering as need referral for physio but need doc to refer it
Apr 7th, 2023