St Matthews Health & Community Centre

For GP you've to keep calling from 8:00 in the morning, no problem you still don't get answered for 35-45 minutes, then receptionist says the the "GP" will call in the afternoon (?) and by the time "Mr. GeePee" calls and if the patient dies, who's responsible. Horrible system, Hitlerism, free medicines, whatever offered take it or you patients DIE, this is NHS no matter what attitude and system and
Feb 19th, 2023

The phones hardly ever work. You can be on hold for ages then it just disconnects. Been like these for years but receptionists always use the same excuse that theyve had problems with the phone lines. Its a joke. This is an establishment to help people with medical issues, the phone lines should work even if theres a biblical weather event. And the 8am race to get an appointment is appalling It would be easier to book a dinner date with the Queen herself. Id change practise if I could find another one. The doctors are fab once you get through the border control that is reception.
Mar 9th, 2022

Thankyou childrens phlebotomy!! My daughter was very nervous but the staff were so lovely with her.
Jan 18th, 2021

Nov 25th, 2020