Lanes Fine Jewellery

The team at The Lanes are brilliant - they listen to what you are looking for and do not push you to buy something you are not wanting. My husband has been going there, along with his parents for some years and from picking my engagement ring, to our wedding bands, they have been nothing but lovely, attentive and helpful! We always enjoy our visits there and we absolutely LOVE our wedding bands. On top of this, the staff there always remember us when we go in, even remembering things we have told them or even wave at us when we go by the shop. Highly recommend to anyone if you are looking for some lovely new jewellery, an engagement ring or wedding bands. Such amazing quality!
Apr 24th, 2023

Thankyou!! Lauren was absolutely amazing , she listened to everything me and my partner wanted and got the perfect ring for me. I couldnt be happier and I have had so many compliments. I will be coming back for the wedding ring!
Apr 23rd, 2023

I first used Lanes Fine Jewellery back in lockdown and although the shop wasnt open at the time I emailed to see if there was anything they could do as I wanted to buy an engagement ring. Carli was exceptional and I found the ring I wanted after a few emails back and fourth. The Lanes have been brilliant ever since those emails they have looked after myself and my now wife as we bought our wedding bands from them and their customer service from Laura is personal and professional, just what youd expect from an independent retailer!! They couldnt do enough for us and I will happily go back and use them again. I would recommend them to anyone. Keep up the great work!!
Mar 12th, 2023

I was served by Huseyin Varis and he was the perfect gentleman to me and my Husband . We seen a ring in the window and all I wanted to do was just try it on as it really caught my eye . He welcomed us both in and took the ring out for me to try on. He polished it up even for me to try it on and not once was he pushy he explained the clarity of the diamonds and what metal it was so that we really understood what we was looking at possibly buying. To me thats everything , I find it really off putting when someone is pushy and that he definitely WASNT . I said it might be a bit big and straight away he took another ring out of the window for me to try on just so I could compare the sizes . I felt very comfortable and the reason for this type of customer service is why we decide to purchase the ring from this store , he really is a credit to your store :) We was then joined by Laura who helped take our payment and once again fantastic customer service even when we picked the ring up it was packed AMAZING and our insurance documents was all sorted out . Its rare that you hear about good customer service its always the bad that gets highlighted but with outstanding customer service from start to finish from this place it most certainly deserves praise . Thanks again for everything Huseyin Varis and Laura
Feb 13th, 2023

Laura is an absolute star. My ring is stunningly beautiful. I cannot thank her enough for helping my fianc pick the ring and then having it made exactly as I wanted.
Feb 3rd, 2023