City Central Community Mental Health Team

come on man.
Feb 1st, 2023

The people who leave bad reviews of this place are not kidding, I've not had 1 good experience since being here, both my referrals went missing and they told me it was an oversight,how can 2 missing referrals be an oversight? The psychiatrists don't listen to you when you have genuine concerns, they just want to get you out the door and when you ask for help for anything it's clear they haven't listened because they don't provide the correct thing you've asked for. The worst place I've ever been to for help with my mental health, if anything it's made my mental health worse. This place seriously needs looking at.
Dec 6th, 2022

If I could give it 0 stars I would! This service is an absolute disgrace to the nhs! Continued cancelled appointments and no care at all for the people they are meant to be helping!
Sep 13th, 2022

The lack of empathy, professionalism and mental health support is disgusting. Phone lines are always engaged, the medical receptionists are so unhelpful and rude. Appointments are cancelled last minute and then rescheduled for A YEAR later?! My sibling hasn't had a face to face appointment since 2018, all conveniently down to covid- which is still being blamed for lack of appointments! Constantly being told 'there's a backlog' but no other urgent slots available. At my wits end and desperate. What do you say to a loved one in such mental distress when the professionals aren't bothered to help?
May 15th, 2022

The amount of 1 star reviews for this is disturbing, and sadly, absolutely deserved. This place and the whole system they run needs to be seriously scrutinised because it is going to have huge implications for the wellbeing and possibly lives of others. If you get referred here, honestly don't even bother going through with it, you'll likely be worse off. I had an assessment here last year which wasted 2.5 hours of my life, where I was then told they had nothing to offer me, and then they also said they would refer me to Francis Dixon Lodge, which never happened, so almost a year has passed I could have been on the waiting list, and now I'm back to square one. Basically a GP will refer you to here or Central access point. Unless you are extremely suicidal or threatening harm, and say so in your answers, your case will likely be closed and you'll be told to go back to your GP (Who will then tell you to go back to central access point, or community mental health) This place is honestly terrible. Maybe some people get lucky and have a good experience, or they just have mild anxiety or new to the mental health system, and they are easier to treat, so they get help rightaway. If you ever need to pay attention to the negative reviews for something once in your life, this is the time. Avoid at all costs.
Mar 26th, 2023