JDRM Dental Care (Westcotes)

Canceling the appoiments,unprofesional.newstarters. Avoid !
Mar 4th, 2023

I went to the dentist today with my partner (who hasnt been in a long time as they have a fear of dentists and was naturally very nervous) and the dentist and their assistant was very horrible to them. They had mispronounced their name and my partner had explained how to say it, both the dentist and their assistant then proceeded to say are you sure its spelt correctly and even laugh at the spelling of my partners name. It was completely unprofessional from the both of them and they had done nothing to assure my partner of their tentativeness and nervousness of visiting the dentist. The receptionist had managed to say my partners name fine when corrected and did not make any issue of it or try to belittle them. I had an appointment with the same dentist straight after and they were very abrupt and it felt quite rude. Its a shame as I have been going to this dentist for years and usually I have had only positive experiences with my usual dentist however I changed my usual dentist to have a slot to support my partner for their first appointment with another dentist thinking it would be fine but clearly not. Dont think Ill go back to this dentistry now and will look for another one.
Feb 4th, 2023

Lovely practice and great care. Had appointment there - Dr Neelam, Jackie, Natalie and Tanya all were very professional, prompt and helpful.
Nov 27th, 2022

I would like to thank Preetha & Jackie. Honestly wonderful service so quick and helpful. Preetha was so informative of process and reassuring really helps when you are unsure of whats going on. Jackie so supportive throughout appointment. Grateful for both of their help wonderful team.
Oct 16th, 2022

Had a wisdom tooth swell up like a balloon with a mad infection, 111 organised these guys to call me back and get an appointment same day. They're open late which is mega helpful for working people, managed to describe the issue and they yanked the tooth out there and then, numbed etc and the whole process took 5 minutes. They were really informative and nice, really kind, patient and positive. Really pleased with the service, especially given it was an emergency referral. Can recommend.
Sep 9th, 2022