Luks Car Sales Ltd

Had this car less than 6 months and its already un-drivable and off the road unless I spend near enough 900 to get it fixed after already spending money on it! And the very rude staff dont help. Ruined my buying a car experience completely and its going to take a lot for me to get this sorted through the finance company and financial ombudsman.
Apr 27th, 2023

I recently purchased a Fiat 500 from Luks Car Sales and after 3 weeks I had a problem with the cluster light panel on the dashboard. I have to say how impressed I was by the help I was given to resolve the issue. They went above and beyond to fix the problem including coming all the way from Leicester to Birmingham to pick it up and delivering it back to me when it was fixed. I want to say how much I appreciated it and would highly recommend purchasing a vehicle from them. Thank you again to the team Jan Corker
Feb 11th, 2023

Dissapointing. I brought this car under a year ago. The issue arose the week it came home, should it have had a proper check by the AA, service and MOT this issue would have been picked up on. Which puts their entire operation in question. Also I was informed that the warranty is through the AA, but on contacting the AA it's nothing to do with them, they mearly offer a reduction in the breakdown service price. Therefore, no warranty was supplied though advertised as part of the sale. I trusted this company as they have great reviews and on viewing were very pleasant people. I would not usually leave negative feedback, but this issue was not my fault, this vehicle is lucky to have lasted as long as it has, however, the vehicle should never have been put up for sale, with the intial issue raised was the same issue the engine now fails. Leaving my family compromised as we do not have public transport here and I have to commute to work as well as drive my child and disabled partner around. Which they were aware of when selling me the vehicle. I would expect a vehicle from a reliable dealer to last at least 12 months. So unfortunately I cannot recommend this company.
May 3rd, 2023

Fantastic service, Rav and Luk really helpful and friendly when buying my Infiniti q30, highly recommended, definitely worth travelling from north wales to Leicester
Jan 30th, 2023

Great place Carnt wait to pick up our new car
Dec 15th, 2022