Nationwide Building Society
Hours
Chamber Rating
-
Toni Vann
Been using this branch for as long as I can remember, always great customer service and made to feel welcome. Its equally as great that some of the staff have been here for as long as I can remember so you have that personal touch to the service
Feb 16th, 2022 -
Sandra Sharman
Sep 29th, 2020 -
glyn hill
Everytime I go the nationwide in wigston I feel so welcome, the staff are all so friendly
Feb 19th, 2019 -
Dave Hammersley
Good customer service
Jun 20th, 2016 -
Ruth XO
I was having an issue one day (I won't go into details), and thought to inquire with the staff inside about it, and an Asian lady served me. I thought she would be nice as she smiled at me and proceeded to talk but when I didn't understand something she said to me and asked her if she could explain it to me again, she started being very rude and raised her voice condescendingly at me and I was embarrassed because the man in the queue behind me was looking wide eyed too. I said thank you and walked out, ashamed, but last time I checked, customer service shouldn't be this impolite. Consider me not using this branch again. I sometimes have difficulties understanding things cognitively due to a disease I've sustained that affected my brain. I'm not dumb and I don't deserve to be shouted at. I've been terribly upset about this for a week and decided to finally write up about it rather than let it go as a 'one off' event that occurred because you need feedback to train staff to behave kindly to other fellow human beings. Thank you.
Jun 28th, 2021
Contact Info
- (345) 266-0538
Questions & Answers
Q What is the phone number for Nationwide Building Society?
A The phone number for Nationwide Building Society is: (345) 266-0538.
Q Where is Nationwide Building Society located?
A Nationwide Building Society is located at 25 Leicester Rd, Leicester, eng LE18 1NR
Q What is the internet address for Nationwide Building Society?
A The website (URL) for Nationwide Building Society is: https://locations.nationwidebranches.co.uk/wigston/25-leicester-road?cmpid=listing_GMB
Q What days are Nationwide Building Society open?
A Nationwide Building Society is open:
Sunday: Closed
Monday: 9:00 AM - 4:30 PM
Tuesday: 9:00 AM - 4:30 PM
Wednesday: 10:00 AM - 10:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Q How is Nationwide Building Society rated?
A Nationwide Building Society has a 4.2 Star Rating from 5 reviewers.
Hours
Ratings and Reviews
Nationwide Building Society
Overall Rating
Overall Rating
( 5 Reviews )Toni Vann on Google
Been using this branch for as long as I can remember, always great customer service and made to feel welcome. Its equally as great that some of the staff have been here for as long as I can remember so you have that personal touch to the service
Sandra Sharman on Google
glyn hill on Google
Everytime I go the nationwide in wigston I feel so welcome, the staff are all so friendly
Dave Hammersley on Google
Good customer service
Ruth XO on Google
I was having an issue one day (I won't go into details), and thought to inquire with the staff inside about it, and an Asian lady served me. I thought she would be nice as she smiled at me and proceeded to talk but when I didn't understand something she said to me and asked her if she could explain it to me again, she started being very rude and raised her voice condescendingly at me and I was embarrassed because the man in the queue behind me was looking wide eyed too. I said thank you and walked out, ashamed, but last time I checked, customer service shouldn't be this impolite. Consider me not using this branch again. I sometimes have difficulties understanding things cognitively due to a disease I've sustained that affected my brain. I'm not dumb and I don't deserve to be shouted at. I've been terribly upset about this for a week and decided to finally write up about it rather than let it go as a 'one off' event that occurred because you need feedback to train staff to behave kindly to other fellow human beings. Thank you.