Websters Cycles

Helmet arrived with damages / manufacturing faults. Spoke to a very rude man at Websters who refused to accept a return as it was outside the return window (I explained that I had not been able to open it and check until now and it had faults and was not returning due to a change in mind) and he accused me of being a bad customer and used foul language. Very rude and unprofessional! Ive never been spoken to like that by an online seller. Strongly advise that you stay away from this seller and shop elsewhere.
Dec 12th, 2022

First the item was late a week. When item was sent it was the wrong product (they have since updated the page). Agreed to pay for postage when item was returned but only refunded for the item. Chased back for postage but has not responded. Still waiting for the refund. Not a great experiencemy advice stick to the more reputable providers which honour their refund policy.
Aug 1st, 2022

Great experience buying through this independent bike shop. Product was delivered overnight via APC and delivery instructions were clearly followed. Would use again.. highly recommended
Jun 22nd, 2022

Very helpful gentleman who could offers loads of good advice. Also excellent prices on the items I needed, cheapest I found anywhere.
Mar 23rd, 2022

Used to be a regular at Webster's but the locked door policy is very inconvenient. Be aware this is no longer a walk in friendly store. The locked door policy means it is more of a bike show room you need to book in advance in my opinion.
Mar 11th, 2022