Sytner Leicester BMW Service

Their "all day appointments" mean you can wait for all day to have you vehicle worked on, even if it's a 30 minute task.
Apr 17th, 2023

What a marvelous place to see staff, service, there for all you need for your car.
Mar 15th, 2023

I received a very professional service. Communication is good and staff ensure that the service provided is top quality.
Mar 14th, 2023

Got my car for a recall, they did a car check and fixed everything, there is also a free car cleaning, my car is so shiny now. Very high quality customer service.
Feb 23rd, 2023

Re-editing this review. I bought an Audi S5 back in September 2020 and there was a fault regarding the radio and bluetooth system on the car which was not described on the advert but we were told once we travelled all the way from London, however we were assured by the sales man and his manager that this will get fixed by BMW Sytner Leicester and were advised to take it to a local garage hence we purchased the car. After taking to a couple local garage we were told to take it to Audi which we then did. Once Audi sent the quote BMW synter Leicester, they refused to pay and said they will take the car back. dropped the car back as soon as we received the car back from West London Audi to BMW Synther and were were told the refunds will be processed on the Monday. We received a partial refund and since then been chasing for the balance and none of the management has since been bothered to reach out to us and take any actions. Its been over two weeks and both myself and my parrner are are still chasing. We were told that over 75% of the monthly payment is gone to interest which is absolulety incorrect. WE WANT OUR MONEY BACK! Must admit the ladies in accounts have been very helpful and provided an update, however its not under their control and the relevant managers are being ignorant with the whole situation. We are still waiting to hear back and receive our refund. Funny enough when the car was being sold to us the customer service was on point and they were quick to request payment etc from us but now that we've returned the car the customer service is very disappointing. Would not recommend buying a car with faults and trusting their words to fix it!
Mar 3rd, 2023