Staffordshire Moorlands District Council

Not worthy of even One Star. Masters of Obfuscation and Corruption. I thought they were corrupt in the planning Department, it's now apparently spread to all departments. Try to phone them and speak to someone and they go on the warpath of selling their online services. Use their online services and they claim they will sort the problem....... The general public little old lady or gent does not stand a blinking chance. Their whole system is designed to grind down and try to wear you out and IF you as much as raise your voice after they have wound you up or you begine to verbally complain they just want to put the telephone down. Customer Services my Butt. Woke obfuscating World economic agenda following little Commandants who will turn round in the end and say....."I was only doing my job". What is the world comming to.......I know but you would be frightened if I told you. As Howard Jones once sang........."Welcome to Conditioning".
Mar 14th, 2023

Cut off several times dont have a computer to do stuff online just to make a complaint of bin men putting other peoples rubbish into my bin leaving me to have to spend 10 minutes removing the smell and cleaning it out. Id leave them minus star if I could. The service is just geared to rake council tax in
Jan 18th, 2023

Dont bother wasting the rest of your life trying to get through on the telephone dont think anybody works in that building anymore
Sep 3rd, 2022

Extremely rude members of staff Jenny in refuse collection needs customer service training. She interrupted, didnt listen and then refused to give her name until I insisted. Then despite her constantly interrupting when I needed to respond she had the audacity to say I was shouting. Then put the phone down. The privatisation of our waste services to Alliance has meant that in rural areas they wont collect bottles yet we pay for it through our council tax.
Jun 13th, 2022

Shocking no one answers phone cant get help on line been at all day Friday and today they dont realise how much stress it causes someone with mental health problems
May 31st, 2022