The Middleton Railway

-
Railway Trust Ltd, The Middleton, Moor Rd
Leeds, eng LS10 2JQ - (113) 271-0320
Chamber Rating
-
May Greenhead
Oct 26th, 2022 -
Lesley McCabe
Apr 27th, 2023 -
Jayne Hurley
Feb 15th, 2023 -
Kevin Wilson
Dec 11th, 2022 -
Megan Procter
Nov 4th, 2022
Contact Info
- (113) 271-0320
Questions & Answers
Q What is the phone number for The Middleton Railway?
A The phone number for The Middleton Railway is: (113) 271-0320.
Q Where is The Middleton Railway located?
A The Middleton Railway is located at Railway Trust Ltd, The Middleton, Moor Rd, Leeds, eng LS10 2JQ
Q What is the internet address for The Middleton Railway?
A The website (URL) for The Middleton Railway is: https://middletonrailway.org.uk/
Q How is The Middleton Railway rated?
A The Middleton Railway has a 4.6 Star Rating from 87 reviewers.
Ratings and Reviews
The Middleton Railway
Overall Rating
Overall Rating
( 87 Reviews )
Lesley McCabe on Google

Jayne Hurley on Google
Took my 2 grand children on the train at Christmas and Santa , was to say the very least a nasty old sod who shouldnt be allowed near small children. On the way out on the train he proceeded to give his helper , a ticket collector , a public telling off , in front of the children , for not doing his job right and then when my 4 year old grandson wanted to talk to him in his grotto , he told him to get out or he would call security ? His comments werent made in jest but as you can appreciate , completely ruined our grand childrens day .
I raised his behaviour as an issue on the 28th of December and didnt hear a sausage . Somebody called Janet did text me on the 4th of January and told me she was investigating my complaint . Here we are however on the 20th of February and I still havent heard a thing , obviously Middleton Railways complaints investigations are as slow as their trains ( not good for fare paying customers and their experience) .
I have held off posting this review because I am a fair man and wanted the company to investigate my comments ,however the treatment I have received in them dealing with my complaint and particularly the way Santa dealt with young children is an absolute insult to myself and my family . Needless to say I wont be using Middleton Railway again and hope that somebody with some influence at the Station takes my comments seriously . Christmas should be an exciting time for children, filled with surprises, love and high sprits . I am afraid the Santa that my grandchildren bumped into was no more than a miserable sod that clearly shouldnt be performing the role
Julian Hurley
I have posted the company with 1star because there is no space for a zero star rating but rest assured if I could have posted zero stars I certainly would have - not amused at all .

Kevin Wilson on Google

Megan Procter on Google

May Greenhead on Google