Crossgates Day & Night

Made contact with this pharmacy in the capacity of a Care Provider on behalf of a client after one of our care team encountered a problem with a poorly sealed blister pack that caused medication to spill out. The pharmacist was extremely unprofessional, rude and derogatory to the carer. The carer reported this to the management team who then contacted the pharmacy and was met with the same level of unprofessionalism and the phone was put down on us. The pharmacy would not accept liability for delivering medication whilst the client was in hospital and they were not aware of the discharge date of said client. We were informed that all their customers blister packs started on a Monday as that was their policy regardless of whether there was no medication for the client We find this goes against everything that is Person-centred and seems to be done this way for their own benefit!!!!!!! Ridiculous! Unable to put minus stars or would have.
Oct 10th, 2022

Apr 18th, 2023

The most helpful pharmacy in Leeds. Almost always have what you need or can get it the next day. Always helpful staff- Boots should take a lesson from them in service! Thank you! G.Everett
Apr 11th, 2023

Open when other pharmacies are closed so I can always pick up my prescription. Good service
Dec 17th, 2022

My sons prescription is always ready on time each month. There was an item out of stock and they asked the doctors for an alternative which was very helpful. Staff are always polite and friendly
Oct 17th, 2022