The Newsam Centre

May 29th, 2020

Friendly enough staff. Good place to work. Grounds are slowly getting less and less. Service users tell us good things but admission there means they cannot smoke which causes stress. Written by a member of staff.
Dec 9th, 2022

the gardens are well kept, and the staff are very professional.
May 14th, 2022

Had referral to leeds gender clinic, had 2 new surgery opinions at the service , was due to have surgery consultation in London in May. Started my transition on 2013, now I've received a letter today due to me being frustrated and told various conflicting information, and wanting to weigh up my options moving forward. They have now revoked my referral without talking to me first, when they had option of placing it on hold and speaking to me and booked me in for a telephone appointment to discuss. So now will no doubt have to have another 2 new separate opinions, and that will total 5 medical opinions. Then have a psycho evaluation to again ensure I'm ready for surgery then be re-referred to parkside and go back onto their waiting list from scratch. So another unnecessary delay for being frustrated like any normal human being who has a bad day at work or whatever only difference being I started transition in 2013, now in 2022 and in my 30's and facing another 5+ year wait. So maybe into my 40s now for surgery for a transition started in early 20s. My advice for any person or transgender person reading this is not to show frustration, always seem happy, because if not and you have a bad day on an appointment day you might have to wait an extra 5+ years for being in a bad mood one day . I've been made to start from scratch, utterly disgusting disgraceful behaviour, I wonder if they themselves have ever had a bad day or been annoyed . I feel that it was all taken away from me for that. It seems that it's best to be like a Vulcan from star trek and not have or show any emotion to them.
Jan 29th, 2022

I can not speak for other services based here however Leeds Gender Identity Service is horrendous and needs a complete overall. Reception staff couldn't care less and only work 10am till 2pm (4hr shift) Mon to Fri and when you ring you can expect to be put through to a voice message stating to come back between 10am and 2pm even though its 10:20, 12pm, or 1pm so communication is poor. Their only Endocrinologist only works one day a week at the service so Hormone Services are poor. They make mistake after mistake and never learn despite having a long list of complaints made to PALS and the Parlimentary Ombudsmen about the service. I have been with the service now 10 YEARS and iam still being ignored and fobbed off by this service who has yet to make a referral to the surgical team. The psychiatrists who make the referral don't care about the person or the referral as they did not listen to me during the mental evaluation and stated I went to a college I had never even heard of, amongst other errors. Many members of staff and patients have left to attend other gender services which tells you everything you need to know really. I am unfortunate as iam unable to change Gender Services due to having to wait further otherwise I would have left a long time ago. I have had 3 TIAs which I believe are unrelated to my Medication and the service has no evidence to suggest otherwise yet the service have used this as an excuse to discontinue treatment and stop my referral being made which means I'am left waiting with Leeds whilst other people jump ahead of me in the waiting list making my wait so much more longer. They and my GP say denying Gender Confirmation Treatments is within my best interests however this is the complete opposite as regardless of my physical and mental health disabilities, I still require these treatments so they are putting my life at risk by treating me this way. The list of errors and poor treatment goes on putting lives at risk. I believe NHSE do not care about transgender individuals as services are getting worse with no appropriately trained or empathetic staff. No funding for Upper Surgeries for transgender women which means many people are left untreated for Gender Dysphoria even after over 10 - 12 years with the service. Still being misgendered and discriminated against by Society, NHSE, GP Practices, Government, Justice Services, Umongst many other public bodies and services all because NHSE and Society are denying us our transition which will lead to increased mental health issues and suicides. If you actually cared you would change but you are NOT.
May 18th, 2021