Hairlife Hair Design

Jan 24th, 2023

Great service. Professional and very competent staff. Always love the outcome.
Jan 15th, 2023

Great service from Cleo - my hair has never looked better, and is looking healthier too!
Dec 8th, 2022

Service: Hairstyling
Nov 18th, 2022

Purely based on their level of customer service: its awful. Tried to come for a walk in and you call the number they dont pick up, I could see the appts on the booking service but it kept saying error when I tried to book. After I reached out to Chloe via Instagram, she informs me that its appt only - I understand, I then inform her that I can see appts but the error issue, she then advises that if it wont let you book that means its not there and I should refresh to see most up to date, I refreshed and hey presto appt is still showing. This is a system that you have opted to use which is obviously having a few issues, but throughout the whole conversation not even Im sorry, system fault it seemed as the customer has to be the one to figure it out and its really weird that she herself cannot advise if there is an appt or not. Its a strange albeit funny case of computer says no. Would I come here, no, the poor level of customer service is shocking. I advise if you want decent customer service levels to go elsewhere. I truly wish Leeds had more hairdressers that cater to Afro-Caribbean hair as at least once there is competition the customer can vote with their feet and maybe just maybe others such as hairline design would up their customer service game. Toni and Guy do amazing silk presses and even if they are fully booked they communicate that in a manner that screams customer service. This placeno
Nov 22nd, 2022