Whitehall Surgery

Duty of care is an absolute joke and getting worse ! Everything is a mayor issue. Absolutely appalling. Not able to get extra tablets for depression so I can go back to work and see me through the time Ill be away. So Ill end up running out and be back to square 1 . Thank you for your help !! Would be easier to just you cant be arsed. Not worth one star . As others have said used to be a good caring practice.
Apr 22nd, 2023

Multiple times Ive tried to phone to get appointments here and each time Ill be in a queue for at least 25 minutes. On two occasions I waited for over half an hour and then the phone cut out seems impossible to get through to anyone
Mar 6th, 2023

The worst doctors surgery Ive ever been registered with. Changing my doctors as soon as possible. Havent had a face to face appointment in over 2 years and everytime Ive rung up with a problem (which has been around 4 times in those 2 years) they didnt want to know and I was palmed off with a doctors call every single time even though I should of been seen by a doctor. Absolutely lousy service and surgery would not recommend this to ANYONE! Even the doctors dont want to work
Feb 23rd, 2023

Time wasters. We paying thousands taxes and insurance and they book phones appointments for which you wait over 2 weeks and later cancel. They don't know anything. Over 1 year and they didn't help me with my problems
Nov 9th, 2022

Used to be a superb GP, nowadays most of the rooms sit empty. The GPs (when you eventually get to see them) are great, and so are the nurses. They have five GPs which sounds like a lot until you realise most of them only work here part time (and I haven't actually seen two of them around in several years). My flatmate was told the waiting time for an urgent life-or-death appointment was three weeks and ended up having to go to A&E. Repeat prescriptions are taking a very long time now too. Perhaps they've found they have too many patients, and they're taking drastic action to reduce the number?
Sep 14th, 2022