CrossGates Medical Centre

We have tried all weekend to get through to the extended access hub that covers this practice 5 x we waited on hold over 1 hour then they disconnect the call!!! The first call on Friday eve to 111 resulted in them calling us back at 2.30 am to say your not urgent enough to be seen let alone speak to a GP despite a temp of 98.5 throat closing up severe headaches and leg pain they said ring back if you get worse. Sat am we started to contact the extended access but this was the result. This is the third time in as many months this condition has crippled a strong 6.4 male and hes not been able to access any medical help. When he finally got to see a GP the first time he had recovered so they couldnt do anything but surely some tests need to be done now hes going to end up loosing his job if this continues. Horrendous weekend had by all.
Oct 10th, 2022

Not a bad doctors. But when you finally get through and need a ring back off a particular doctor. They can't book it if the doctors not in that particular day. Surely they have a diary. How hard can it be to get them to call you on their return.
Aug 19th, 2021

Lovely place
Jun 10th, 2020

Fantastic surgery. Been registered most of my life. Reception staff are always so helpful and will always get you an appointment quickly in an emergency. Online services great and the new building is light, airy and very clean with lifts for anyone who may struggle with the stairs. Dr. ODuchon is my regular doctor and he is amazing, really thoughtful and thorough.
Nov 10th, 2019

Sep 1st, 2018